Sales Customer Service

Alyse M. Papania Permanent Address

**** ************ *****

Cincinnati, Ohio 45238

*********@*****.*** 513-***-****

Kent State University 2011 college graduate with strong communication skills, visual design experience, and communication leadership developed during undergraduate career. I am pursuing an entry-level position in sales, with an emphasis in pharmaceutical industry.

EDUCATION

Kent State University, Kent, Ohio

Bachelor of Arts, Applied Communication Studies, May 2011

STUDENT ASSOCIATIONS AND ACTIVITIES

Delta Zeta- National Panhellenic Sorority Fall 2006-Summer 2010

Continuous Open Bidding Chair

Organized informal recruitment events.

Increased chapter by 32% in Fall 2007.

Maintained chapter retention.

Sisterhood Chair

Planned bonding events and outings for chapter members.

Monitored budget and negotiated with vendors.

Personally recognized at National Conference for philanthropic work.

Apparel Chair

Designed Delta Zeta apparel for chapter members.

Sought vendors and worked closely with design companies to ensure product satisfaction.

Managed payment and budget for apparel.

WORK EXPERIENCE

Bionime Corporation USA, A GE Licensee, Ohio, Kentucky, Indiana May 2012-Present

Durable Medical Equipment Sales Representative

Promotes the GE100 blood glucose meter to pharmacists, physicians and specialists.

Establishes Ohio, Kentucky and Indiana territories.

Ranked 2nd nationwide in first month of sales.

Consistently in the top 5%-25% for daily sales results.

Vast knowledge of diabetes disease state.

Mercy Health at West Park, Cincinnati, Ohio January 2006-April 2012

Dietary Technician

Assisted nurse aides with meal time duties and resident activities.

Trained new employees.

Provided strong customer service.

Kent State University, College of Communication, Kent, Ohio January 2010-May 2010

Personalized System of Instruction Intern

Assisted professor in leading class discussion.

Trained students how to use WebCom, an online homework and test website for the class.

Worked one-on-one with students to improve public speaking abilities.

Designed Facebook event and page for Hyde Park Speech Forum 2010.

Victoria’s Secret, Cincinnati, Ohio May 2007-January 2010

Sales Associate

Consistently in top 5% of in-store sales associates for store sales and credit card openings.

Calculated inventory and aided in store’s loss prevention programming.

Delivered one-on-one consultations to customers.

References Available Upon Request

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