Call Center
Resume:
Atlanta, GA *****
**************@*****.***
Tiffany James
Objective
To gain employment with a reputable firm that allows me to showcase my strong organizational skills and my keen ability to multitask a variety of challenges.
Summary of Qualifications
Good exposure to the fast paced work environment at call centers
Great experience of sales over calls with enough exposure to the job challenges
With a pleasant and clear voice communicated in a professional manner via telephone
Great convincing powers developed through complete knowledge of the product and the related fields
Good typing speed (40 wpm)
Excellent computer proficiency with ease in using MS Word, MS Excel and MS PowerPoint
Great patience and persistence during the conversation with the customer
Professional Experience
2/2011-09/2011 Locktite Security
Opening the calls with good greetings and confirming the permissions from customers to continue the conversations
Qualify and sale security systems to customers
Taking follow ups with frequent callings for customers with busy work schedules
Made over 400 outbound calls daily
5/2010-11/2010 Vyco Direct
Inbound and Outbound Calling
Received and made over 300 outbound calls daily
Enter data into computer and recorded confidential information from customers
Maintaining the sale sheets and reporting it to the supervisors at the end of each day
Receiving a list of prospectus customers and making calls to each customer regarding lowering interest rates on credit cards
04/2008-03/2009 Avon
Set goals for sale products by phone and website
Handled account payable and receivable with speedy profitability
Beauty consulting and help customers choose beauty products suitable to their
lifestyle
Packaged bags and boxes neatly and delivered products
09/2008-02/2009 VP Marketing
Set and achieved sales goals
Appointment setting
Completed work and assignments with minimal supervision
Used various computer programs to store information
03/2007-08/2007 Avon
Keep records on used stock and damaged stock
Unpacked boxes counted inventory
Packaged inventory and put items in boxes for shipment
Answer phones and took down important information
Items that are packed or unpacked are stocked on correct shelves in
stockrooms
Education
10/2006-12/2007 Penn Foster
Edu Scranton, PA
Diplomas/Certificates/Awards Furnished upon request
References Furnished upon request
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