Customer Service Accounts Payable

STEPHANIE Y. SMITH

**** ******** **** ********@*****.*** H 972-***-****

Rowlett, Texas 75089 C 469-***-****

SUMMARY

A dependable and hardworking Accounts Payable and Receivable Professional. Works closely with multiple levels of an organization to achieve common goals. A dedicated producer, who makes positive contributions toward the success of the company. An adaptable team player, who helps out in other departments as needed.

EXPERIENCE

LONE STAR PHARMACY (acquired by PHARMERICA), Garland, Texas

Accounts Receivable Clerk 2008-2011

Posted payments in ACCPAC, ran 835 files to reconcile batches in Frameworks and kept Excel spreadsheets with which to balance at the end of the month. Worked on delinquent accounts over 90 days. Helped supervisor and other coworkers as needed. Sorted mail.

Exceeded goals each month with $3,000,000 and roughly 120,000 prescriptions.

Explanation of benefits proficiently read and understood.

Great customer service with insurance companies.

UTSW MEDICAL CENTER, Dallas, Texas

Cash Specialist 2003-2006

Posted payments in system from EOBs. Balanced each month by running report and looked at the total in Excel to see ending balance at month’s end. Researched unidentifiable accounts to resolve the balances. Helped other coworkers as needed. Worked on refunds, researched and sent to the next chain in command if they were large balances and mailed out if not.

Exceeded goals each month with $250,000,000.

Proficiently read and understood EOBs.

Great customer service with insurance companies and patients.

MEDICAL INTERCEPT SYSTEMS, Richardson, Texas

Credit Balance Assistant 2001-2003

Posted payments, helped on refunds and reconciled for month’s end. Filed paperwork, processed mail and provided customer service to insurance companies and patients.

Proficient in EOBs.

Performed excellent customer service with insurance companies and patients.

TEXAS DRUG WAREHOUSE, Garland, Texas

Data Entry/Accounts Payable Clerk 1998-1999

Reviewed purchase orders to ensure all were received that were ordered. Ran reports to reconcile those payments were sent out for everything that was received. Created checks and mailed out payments.

EDUCATION

RICHLAND JUNIOR COLLEGE, Dallas, Texas

Business Administration, Degree in Progress, 2011

LAKEVIEW CENTENNIAL HIGH SCHOOL, Garland, Texas

Diploma, 1994

CERTIFICATIONS

EASTFIELD JUNIOR COLLEGE

Accounting Clerk, 2001

SKILLS

Quick Books, Microsoft Office Suite

Silver Chair Training, Medicaid Fraud and Waste Compliance

30 wpm, 12,000 KPH, General Office Machinery

Strong Office Skills, Very Detail-Oriented and Proficient, Team Player

Contact this candidate