Second Job/Mult-taker-self motivator

CHARISE SPALA

**** **** ****** **. *** ****

Orlando, FL 32812

Phone: 321-***-****

Email: *******.******@*****.***

OBJECTIVE: To obtain a position in clerical job as a second job.

QUALIFICATIONS/SKILLS

Responsible

Multi-taker

Self motivator

Medical Terminology

ICD-9/CPT Codes

Workers Compensation

Typing 40 Wpm

Word

Excel

Outlook

EDUCATION

2004-2006 Florida Metropolitan University MIBC AS program

1998-2001 Valencia Community College

1994-1997 Oviedo High School

MEDICAL EXPERIENCE

File Clerk Columbia Health Care 1995-1996 Winter Park, Florida

Filed medical records and answered phones

EMPLOYMENT

Curascript Pharmacy--2006 to present

Customer Service Representative

Answering the phone with appropriate greeting

Giving the customer service by helping patients set up there delivery for medications that can be shipped to there place of choice

Billing and Reimbursement--assisting patients with questions about there statement.

Working with Patient Assistance Programs by collecting money from the programs.

Able to complete spreadsheets and work with time lines and able to get things done on time.

WDW Various positions 1999-present Lake Buena Vista, Florida

Assisting Guests at check in and check out at resort

Customizing Vacation Itineraries

Customer Service Representative

CERTIFICATIONS

American Academy of Professional Coders

CPC-A Certified January 2006

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