Customer Service Home Health
Resume:
Hmong Zong Xiong
Waldron, AR 72958
Cell 479-***-****
Home 479-***-****
Job Objective:
Seeking a position in the capacity of office support assistant within a general business or medical official environment, bringing the following experience skill and attributes. Extensive experience working in general public, educational, and medical office setting. I work well with patients, professionals, children and students. I am a caring and hardworking and have good interpersonal communication, customer service and office support skills.
Education:
Rich Mountain Community College
1100 College Drive
Mena, AR 71953
Graduated in Spring of 2011
Associate of Applied Science in Office Technology
Century College
3300 Century Avenue North
White Bear Lake, MN 55110
Receive my CNA in 2002-2003
Highland Park Senior High
1015 Snelling Ave
Saint Paul, MN 55116
Graduated in June of 2002
Related Experience:
Computer Skill: Windows 2007, Access, Excel, PowerPoint.
Database Applications
Spreadsheet Applications
Fluent in Hmong and English
Interpreter for Hmong citizens
Employment History:
2007-2008 Tyson Inc.
10 Fir Street
Waldron, AR 72958
-General production
2001-2006 Home Health Care, PCA
Quality Plus Home Health Care
383 University Avenue West #B
Saint Paul, MN 55103
-Responsible for giving health care to the aged and disabled patients under the direction
of physician and supervisor.
-Make record of care, condition and progress of patient.
-Check patients pulse, temperature and respiration.
-Administer prescribed oral medications underwritten direction of physician or as
direction by home care nurse and aide.
-Interpreter for Hmong people
-Interacting with computer and office work
2001-2002 Dental Assistance
Reynolds J. Fishbach II, DDS.PA
483 Brimhall Street
Saint Paul, MN 55116
-Responsible for scheduling patients appointment.
-Processed X-ray, sterilized instruments.
-Maintained patient chart.
-Answer the phone.
1999-2001 Home Health Care
L.J Home Health Service
1010 University Avenue
Saint Paul, MN 55104
- Responsible for managing oral medicines under the direction of physician.
-Responsible for primary duties such as dressing, checking blood pressure.
-Administrated medicine and several of other duties.
- Recording the patient’s condition, care, progress and problems.
-Discussing observation with case manager and supervisor.
-Assisted with personnel hygiene.
Volunteer work:
Mentor for Hamline Elementary after school program.
-Assisting students with homework
-Plan activity
White Bear Lake Nursing Home
-Obtaining vital signal and followed up with timely and accurate medical records keeping
procedures.
-Interfaced extensively with patients, staff personnel, orthopedic surgeous, and neurologist.
-Observed and reported changes in patients.
-Assisted patients with personal hygiene.
-Maintain sanity, neatness, and safety conditions of room in compliance with mandatory
regulations.
References available upon request
Contact this candidate