Robert Polocz, PHR Professional Resume

Robert Polocz, PHR

PH: 305-***-****

**************@*****.***

Objective

To obtain a professional position within a detail-oriented job environment focusing on client consulting, analytics, systems configuration/management, project management and employee/employer guidance.

Professional Experience

HRIS Implementation Consultant I – ADP, Inc. – Dallas, TX

November 2006 to November 2008

• Delivered outstanding analysis, design, HR system configuration and client mentoring to a broad national client demographic in a standards driven professional environment.

• Controlled the client HRIS implementation process within a strict project plan timeline ensuring client goals were met within a complex scope of organizational structure, advanced data mapping/cleansing, benefit plan structuring, statistical reporting and self-service functionality.

• Coordinated internal multi-departmental resources to meet client deliverables as well as conducted weekly client calls with professionalism and courtesy ensuring a pleasant transition to client services.

Other Essential Skills Required To Perform The Job:

1. Advanced internal/external project management skills working with C-Level Executives, Human Resource Directors, Payroll Managers and Benefit Managers.

2. Highly effective presentation/training skills in virtual and live environments utilizing tools such as PowerPoint, Microsoft Live Meeting and remote sharing applications.

3. In depth comprehension of Payroll and HR principals from compliance and utilization perspectives.

4. Ability to manipulate system configurations within Payroll and HRIS databases. (Includes validation table setup (FLSA, Workman’s Comp, SUI, Job Titles, salary etc), data and date mapping, deductions and deduction code setup (Pre and Post tax), security settings and other critical settings.

5. Ability to extract and reconcile aggregate personal, salary, benefits, job history and other employment data from HR and Payroll systems utilizing advanced spreadsheet analysis techniques within excel and access.

6. Highly proficient in customizing general information in an HR web design setting to adapt to certain business needs/direction.

7. Knowledge of employee benefits (medical, dental, vision, life, 401k/403b, STD, LTD, Voluntary Employee Life/AD&D, Vol. Spouse Life and Child Life plans, custom plans) in consideration to plan specifics, guidelines, employer offering rules, class structures, employer and carrier contingencies, open enrollment procedures/roll out, new hire orientation, web access self-service utilization and rate structuring.

8. Knowledge of AD HOC reporting/writing/analysis in both payroll and HRIS applications in regards to corporate structure (Divisions, Locations, Employee Class Structures, and Department Structures), benefits data, salary history, employee personal data etc. Ability to manipulate this data into customized reports within excel and build templates for continued use.

9. Knowledge of talent and performance management goals and historical tracking methods within web-based HR applications.

10. Knowledge of recruitment, SASS and applicant tracking methods within web-based HR applications.

11. Knowledge of leave management setup and utilization within web-based HR applications. Ability to create leave policies within systems to track accruals, balances, projected carry-over. Familiar with FMLA, PTO Exempt vs. Non-Exempt (hourly employees).

12. Ability to employ advanced analytical, statistical and data analysis techniques daily utilizing excel and access.

13. Familiar with new hire and ongoing employee/employer processes (I-9, W-4 Docs, FMLA/Non-FMLA compliance, employee exit/termination processes, drug/background check etc).

14. Ability to employ advanced strategic planning methodologies.

15. Advanced knowledge of internet technologies, web-based tracking systems/order entry and case management systems.

Benefits Reconciliation Analyst – ADP TotalSource Inc. – Miami, FL

February 2006 to October 2006

• Primary Liaison for Aetna Group Medical and Dental EDI transfers working within a Sarbanes-Oxley compliant environment.

• Efficiently reconciled monthly billing invoices in excess of over 50000 enrollees for multiple client groups utilizing advanced financial spreadsheet tools and analysis.

• In charge of accurate wire transfers to Aetna Medical and Dental in excess of 10 million dollars monthly.

Other Essential Skills Required To Perform The Job:

1. Advanced knowledge of benefits reconciliation processes utilizing spreadsheet analysis techniques within excel, access and other financial and report generation systems (Oracle-Discoverer for example)

2. Ability to understand basic finance concepts of balance sheets and journal entries.

3. Ability to work within a strict Sarbanes-Oxley compliant department ensuring financial data validation is within an acceptable and very low error range.

4. Ability to meet strict deadlines for carrier payment of billing invoices.

5. High proficiency within excel and ability to work autonomously.

Benefits Service Representative/Dept. QA – ADP TotalSource Inc. – Miami, FL

February 2003 to February 2006

• Effectively monitored departmental errors making corrections when needed and provided statistical reporting to supervisors weekly to ensure departmental efficiency.

• Employed an extensive background within a client base of 120 assigned accounts utilizing experience relating to detailed benefit plan structuring and project tracking ensuring proper expectations were met and exceeded.

Other Essential Skills Required To Perform The Job:

1. Advanced knowledge of employee/employer benefit offerings from a PEO perspective relating to medical, dental, vision, life and 401K.

2. Ability to handle high volume of the workload and client accounts.

3. Ability to communicate very clearly both verbally and in writing.

4. High level of dispute resolution techniques.

5. Ability to manage departmental error corrections with the benefits EV2 systems and identify new errors.

6. Ability to produce timely and accurate statistical reporting to management for department trend analysis.

Senior Member Service Representative/QA (III) – OHS/CompBenefits – Miami, FL

September 2000 to February 2003

• Team lead in charge of resolving manual claims adjustments/reimbursements from dental insurance subscribers, dental providers and employer/health groups. Provided daily mentoring to customer service representatives in a call center environment.

Other Essential Skills Required To Perform The Job:

1. Ability to mentor and coach call center staff.

2. Secondary associate trainer (both in a class room setting and on the floor).

3. High mathematical aptitude.

4. Advanced dispute resolution techniques.

5. Advanced knowledge of dental plans, terminology and carrier specifics.

Robert Polocz, PHR

PH: 305-***-****

**************@*****.***

Summary of Additional Qualifications and Education

• PHR Certified (Professional in Human Resources).

• Advanced knowledge of ADP HRB - HR/Benefit Solutions fully integrated HRIS application.

• Working knowledge of ADP PCPW Payroll and ADP Pay eXpert with ADP Report Writing and AD HOC reporting functions.

• Working knowledge of Enterprise EV2/CSS HRizon/Main Project Tracking Platform/Groove Virtual Office/Estart Order Tracking/Remote Sharing Applications/AS400/AQT/Clarify.

• Advanced knowledge of MS Office applications Word, Excel, Live Meeting and PowerPoint.

• Consistently recognized as a top performer in terms of client retention, survey scores and quality.

• Miami-Dade College (Miami, FL) – 2 Years.

• Round Lake Senior High School (Round Lake, IL) – Graduated 1994.

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