Customer Service High School
Resume:
Casey Brianna Maples
*** ******** ***., ********, **, 37861
**********@*****.***
OBJECTIVE
To obtain a clerical position with your company
SKILLS PROFILE
• Speedy and Accurate typing skills
• Great communication skills
• Excellent filing and organizational skills
• Experience in handling confidential paperwork
• Ability to take accurate phone messages and deliver messages promptly
Seven years typing and computer classes
Great customer relations background
EMPLOYMENT HISTORY
Universal Banker 2011 Present
U.S. Bank, Jefferson City, TN
Accurately entering data quickly and efficiently.
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Customer Service
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Helping customers with problems.
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Maintaining confidential personal information.
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Open and Closing accounts.
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Maintaining several reports daily.
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Maintaining credit accounts.
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Keying Mortgage Applications. 2009 2010
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Refinances.
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Car and Signature loans.
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Credit Card Applications.
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Customer Service Rep.
GC Service, Knoxville, TN
• Correctly documenting accounts.
• Keeping important account information confidential and up to date.
• Proper phone and computer skills.
• Keeping all accounts organized and correctly maintained.
Head Cashier/ Admin. Assistant 2007 2009
Lowes, Jefferson City, TN
• Correctly entering data into the computer.
• Managing several employees at one time.
• Outstanding customer service skills for both employees and customers.
• Making immediate decisions.
• EMT Training, Entry Management Training
• Mentored by Admin Mgr.
• Covering Department Mgr. while at lunch.
• Scheduling
• Inventory management
• Handling large amounts of money at one time.
• Putting out and taking up registers and cash pickups.
• Counting the safe at the end of the night.
• Making sure all cashiers have training up to date
• Making schedules for all cashiers.
Waitress/Cashier 2005 2007
Fazolis, Morristown, TN
• Took orders, served restaurant patrons, and assisted at the cash register.
Got Drive thru orders out in a timely manner.
Counted registers.
Kept all areas supervised and organized.
EDUCATION
Diploma 2007
Morristown Hamblen High School West, Morristown, TN
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