Roxana Agler
***********@*****.***
Objective:
To build upon my professional experience as an Executive Assistant by joining an organization requiring a high skill-set in problem identification and resolution, the ability to prioritize and execute multiple tasks simultaneously, and an individual who pursues consensus to build effective teams.
Experience:
7/2010 – current
Executive Sales Assistant
Casting House – custom jewelry manufacturer
Chicago, IL
•Manage executives calendars
•Make travel arrangements
•Set up meetings
•75 – 100 cold calls daily
•Build rapport with potential customer/client to attain new business
•Interact with the sales team and manufacturing team
•Quote and answer new customer questions
•Compile reports for the Sales Manager
1/2008 - 7/2010
Executive Assistant to the CEO and assisted other executives as well
OptionsXpress - online brokerage firm
Chicago, IL
•managed the calendar of the CEO and assisted with the calendars of other executives as well
•planned events for the company such as holiday parties, happy hours, board meeting lunches and breakfasts
•handled travel for the CEO and other executives of the company
•assisted in many confidential matters
•did research assigned
•scheduled meetings and conference calls
•reviewed mail for the CEO, FedEx's etc...
•planned CEO's personal vacations and calendarized personal items for him as well
9/2004 - 12/2007
Executive Assistant and Office Manager
Dresner Partners Investment Bank - Middle Market
Chicago, IL
• Managed the President's schedule by identifying priorities and making appointments to most effectively utilize his time
• Scheduled company-wide meetings, acted as timekeeper, took meeting minutes, and scheduled follow-up meetings as necessary
• Organized company-wide special events (such as holiday party, golf outings)
• Directed all office furniture and personnel placement, and maintained office décor and orderliness
• Made certain we were stocked up on the appropriate supplies to run our day to day business
• Researched client prospects using Capital IQ and DB
• Supervised a front-desk receptionist and a mail room associate, responsibilities which included database management, Power Point presentations, and graphics deliverables
• Administered the annual employee evaluations, 360 evaluations, and new employee health benefits
• Managed communications for the President (e-mails, voice mails, mail)
• Administered background checks and all of the necessary employee benefits paperwork for new employees
5/2002 – 8/2004
Administrative Assistant
Modis, Inc. (An international professional services IT staffing firm)
Oakbrook, IL
• Responsible for maintaining payroll for 40 consultants.
• Responsible for the verification of payroll data in excess of $3.2
Million in accuracy
• Responsible for processing work orders of $15.9 Million annually.
• Liaison between the Oakbrook branch office and Jacksonville corporate
office reporting to the branch director.
• Maintained relationship between external consultants and local branch.
• Processed in excess of 100 new hire documents for 2003 including
1099’s and W-2’s.
• Service and Sales support the Business Development Managers for the
following clients: ABN Amro, Bank One, Northern Trust, APS/Omnicare,
Budweiser and US Robotics (in the area of maintaining job order matrix,
resolving issue report and reconciling Artemis time vs. Modis time).
6/1999 – 4/2002
Office Administrator
American Machining & Welding
Chicago, IL
• Responsible for researching, maintaining and processing invoicing in
excess of $1.5 Million annually
• Responsible for payroll processing of both exempt and non-exempt
employees totaling 30 tradesmen and 3 supervisors
• Enrolling and processing employee benefit information including
health, dental, life and Short Term Disability insurances
• Enrolling, processing all 401(k) and profit sharing distribution
11/1998 – 3/1999
Inside Sales Supply Representative
Pioneer Office Products
Cedar Rapids, IA
Responsibilities Included:
• Responsible for maintaining existing customer base and increasing
incremental sales through suggestive selling
• Responsible for achieving/exceeding daily targets for new customers
through rapport building
• Customer consultant – single source of customer care from
conflict/(opportunity) through resolution
• Managed product/inventory from ordering process through distribution
6/1994 – 9/1998
Regional Telemarketing Manager
Loewen Group, Inc. (Funeral/Cemetery Industry)
Berwyn, IL
Responsibilities included:
• Managed team of 32 (30 employees and 2 supervisors)
• Hired, trained and supervised all team members
• Motivated telemarketing team to attain solid leads for sales staff
• Processed all new hire information and supportive documentation
• Daily touched base with cemetery managers to confirm sufficient
number of leads
*References available upon request