GREGORY M. GOMEZ

TARGETING HELP DESK SUPPORT SPECIALIST

• ECPI University student offering a strong academic background in Electronic Engineering Technology and Network Security.

• Ability to learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of electronic devices, tools and testing methodologies.

• U.S. DoD Security clearance eligible.

• Trained to become a Nuclear Electronics Technician in the fast paced Naval Nuclear Power Training Program.

EDUCATION

-ECPI University, North Charleston, SC Degree Expected: May 2015

B.S. Electronics Engineering Technology

-ECPI University, North Charleston, SC Degree Expected: May 2014

B.S. Computer & Information Science in Network Security

-Naval Nuclear Power School, Enlisted December 2002 to May 2003

-Electronics Technician (Surface) A School April 2002 to October 2002

-A plus Certified April 2012 to April 2015

-Net Plus Certified July 2012 to July 2015

TECHNICAL SUMMARY

• Microsoft Applications (Office, Word, Excel, PowerPoint)

• Excellent Customer Service Skills

• Ac Circuits

• Applied Thermodynamics and Heat Transfer (Machinist's Mate)

• Atomic and Nuclear Physics

• Basic Electricity

• Dc Circuits

• Digital Principles

• Electric Machines

• General Chemistry and Principles Of Materials

• General Physics

• Heat Transfer and Fluid Flow

• Hydraulic Systems

• Nuclear Reactor Engineering

• Power Plant Systems

• Radiation Protection Technology

• Technical Mathematics

• Digital Circuits

• Electric Circuits

• Electronics Laboratory Test Equipment

• Microcomputer Applications Software

• Navigation Equipment

• Electronic Systems Troubleshooting and Maintenance

WORK SUMMARY

Wet Willie’s., Server, Bouncer, Bartender August 2012 – Current

• Delivering quality service and products in a fast paced nightclub environment.

• Exceptional communication and customer service skills

• Respond to emergency situations as directed by management and the police

• Obtained a second degree black belt and rained in Americanized Korean martial arts

• Listen and resolve customer complaints

McNaugton Staffing., Fine Dining Server/Bartender March 2012 – Current

• Delivering quality service and products in fine dining settings in various locations for many different companies.

• Maintaining quality customer service in a friendly and accommodating manner

• Exceptional communication and customer service skills

• Proven record of delivering food and drinks to the guest in a friendly and specialized manner

Advantage Staffing Inc., Customer Service August 2011 – Current

• Working in different environments and various locations for many different companies

• Ensuring teamwork and a hard working attitude while providing various services at various locations

• Maintaining quality customer service in a friendly and accommodating manner

• Anticipating the client’s and/or guests needs

Mix Premier Bartending., Event Bartender August 2011 – Current

• Deliver quality products in a fine dining settings as well as a fast paced, high demand environment

• Provided information and assistance to customers using flexibility to achieve efficiency

• Ensured efficient setups in various environments and different venues as well as breaking down

• Working events for different events such as wedding receptions, company events, private parties, house parties, birthday parties, bar mitzvah’s and concerts

Office Logic Inc., Copier Service tech/driver November 2009 - July 2011

• Installed, trained and troubleshot various computer accessories that include but are not limited to, copiers, various memory devices, scanners and software

• Delivered equipment to the customer and provided quality customer service while on site to ensure 100% satisfaction and understanding

• Ensured documentation and technical manuals were current and made sure technicians were adhering to them

H.M.G.I., Front Service Agent/Valet October 2008 – October 2011

• Greeted customers and provided information about all of the establishments in the immediate area

• Provided customers with top rated service by creating a warm and inviting environment

Centre Point Bar & Grille, Bartender September 2010 - July 2011

• Delivered quality products in a fast paced, high demand environment

• Mixed drinks and provided bar and table service for entire restaurant

• Provided information and assistance to customers using flexibility to achieve efficiency

• Maintained and operated the ALOHA touch screen restaurant system

AJ’s Sports Bar & Grill, Bartender/Server September 2009 - August 2010

• Sports bar about 15 minutes from the beach

• Family oriented restaurant by day. Sports bar by night.

• Included an outdoor patio as well.

• Delivered quality products in a fast paced, high demand environment.

• Provided information and assistance to customers using flexibility to achieve efficiency. Maintained and operated the ALOHA touch screen restaurant system.

The Plex, Bartender/Event Bartender January 2007 - September 2009

• Delivered quality products in a fast paced, high demand environment.

• Worked events such as concerts, bike/car shows, comedians and boxing.

• The environment on one side was a club setting and a saloon on another side.

• Provided information and assistance to customers using flexibility to achieve efficiency.

• Cash Drawer and credit card machine.

• Counted and restocked inventory on a nightly basis.

Halligan’s Bar & Grille, Event Bartender February 2010 - March 2011

• Delivered quality products in a fast paced, high demand environment.

• Provided information and assistance to customers using flexibility to achieve efficiency.

• Very large venue that held up to 800 people with a club/concert setting.

• Digital Dining as POS system

Chico’s, Stock Manager/Cashier May 2007 - September 2009

• Organized women’s clothing/jewelry efficiently into a stock system.

• Consistently keeping the sales floor stocked and full.

• Sweeping, dusting, vacuuming the stock room and sales floor on a daily basis.

• Updated banners and changing of the mannequins clothing and jewelry.

• Answered phones and operated a POS system specifically for Chico’s.

Confessions Lounge, Bartender October 2009 to March 2010

• Lounge setting in North Charleston.

• Food consisted of mostly bar food and finger food. Burgers, wings etc. Delivering quality products in a medium paced but very high demand environment.

• Provided information and assistance to customers using flexibility to achieve efficiency. Counted and restocked inventory on a nightly basis.

• Cash Drawer and separate credit card machine

Purple Tree Lounge, Bartender May 2008 - November 2010

• Delivered quality products in a fast paced, high demand environment.

• Provided information and assistance to customers using flexibility to achieve efficiency.

• Club setting in downtown Charleston off of Market Street.

• Cash Drawer and separate credit card machine.

Aroma’s Restaurant, Bartender/Server September 2007 to April 2008

• Delivered quality products in a fast paced, high demand environment.

• Provided information and assistance to customers using flexibility to achieve efficiency. Downtown restaurant with Asian cuisine.

• Hosted many live bands.

• Restaurant Manager as POS system

Joe Pasta Restaurant, Bartender/Server May 2006 - May 2007

• Delivered quality products in a fast paced, high demand environment.

• Provided information and assistance to customers using flexibility to achieve efficiency. Restaurant downstairs serving Italian food with a medium collection of wines.

• Club/events upstairs on second floor. Ordering,

• Counted/weighed inventory.

• Operated ALOHA system for POS.

Toucan Reef Restaurant, Bartender/Server May 2005 to April 2006

• Downtown restaurant by the aquarium.

• Thursday through Sunday extremely busy due to hip hop and Latin nights.

• Delivering quality products in a fast paced, high demand environment.

• Provided information and assistance to customers using flexibility to achieve efficiency. Counted and restocked inventory on a nightly basis.

• Digital Dining as POS system

U. S. Navy, Nuclear Electronics Technician February 2002 - March 2005

• Operate control and maintain state-of-the-art components that power Navy aircraft carriers and submarines.

• Duties included but were not limited to: operating nuclear propulsion plant machinery, controlling auxiliary equipment that supports naval reactors, maintaining the electronic equipment used to send and receive messages, detect enemy planes and ships and determine target distance.

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