office support

Sula Wiggins

Diplomat Drive

Riverdale, Georgia *0296

To obtain a full-time position in financial industry. As a clerical office support person and or customer service provider. Alone with 10 years of banking and office support experience. An industry Where my experience can be utilized to It' full potential.

Qualifications:

Administrative professional who excels in assignments requiring attention to detail, analytical skills, accuracy and multi-tasking. Strong performance in banking operations, customer service and office support. Solid in account receivable, account payable and distribution center with ongoing shipping and receiving, with supervisory experience. Proficient in Microsoft Office applications, Excel and PowerPoint. .

Education:

Delta Business College Certificate / Accounting / Bookkeeping Atlanta, GA 1988

Employment:

Logisticare-maristaff 07-201*-******

Bank of America-staff mart-extractions 04-2010

PNC Bank Atlanta, GA

Data Entry Specialist 2008 - 2009

Checked data from completed forms or documents for accuracy and completeness scanning and uploading files and entered into the database. Reviewed reports and resolved errors to ensure the integrity of data. Assisted with identifying problems with the database management policies and procedures and provide input. Keyed dollar amounts and balanced them. Assisted in distributing reports Sort and files paperwork. Performed related responsibilities as required. Key strokes at 8000.

GE Capital Atlanta, GA

Opex Operator / Account Processor 2007 - 2008

Operate 30, 50, and 51; low and high-speed mail extractions sorting equipment in compliance safety recommendations. Served as workflow coordinator and prepared mail for sorting and distributions, to opex area and processed as well in the transport area. Used account skills to perform multiple account settlement and reconcilements for general suspense accounts. Demonstrated knowledge in the basic principles and techniques of accounting, banking operations and risk control, Reviewed and analyzed complex documents to prepare them for scanning and exception resolution. Monitored, researched, documented and resolved negative monetary positions that occur in a client's accounts.

Wachovia Bank Atlanta, GA

Account Processor 2000 - 2007

Researched, and reviewed and processed transactions for item processing, balanced and reconciled deposit checks: Responsible for the review and control of disbursements as they related to the processed invoices. Worked in IDT keying, transmissions, and rejects and coping incoming and outgoing correspondence, prep batches sorted mail, made deposits worked as workflow coordinator and reconciled invoices. Maintain backlog summary to be reviewed with weekly with supervisor. Completed any special projects assigned by management.

Bank of America Atlanta, GA

Associate II 1996 - 1999

Processed, analyzed large dollar amount which were our special account that I was personally chose to handle. Posted payment and reconciled all information. Batched reviewed and processed all accounts. Recorded and prepared mail for sorting to the keying areas.

Open and reviewed invoices Internal Revenue Atlanta, GA

Processor / Clerk 1999 - 2000

Posted Employees, complaints into the system, research and referred them to the proper person. Reviewed tax document processed and analyzed complex document prepared the document for scanning and exception resolutions. Reviewed reports and resolved errors to ensure integrity. Provided direction or assistance to users of information regarding data requirements and status of paperwork.

US Postal Service Atlanta, GA

Clerk 1999 - 2000

Posted employees complaints into the system researched and referred them to the proper person. Sorted mail by zip code and zone number and created badges. Filed documents, and created files.

Contributions d with numerous awards, such as multiple Top producer honors, employee of the month, multiple Zero Hero awards for exceptional performance and several Perfect Attendances certificates. Served on varies committee

Contributions d with numerous awards, such as multiple Top producer honors, employee of the month, multiple Zero Hero awards for exceptional performance and several Perfect Attendances certificates. Served on varies committee.

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