Management Manager

STACEY A. CLARK

***** **** ****

Wellington, Ohio 44090

440-***-**** Cell

************@*****.***

SUMMARY OF QUALIFICATIONS

Information Technology Leader with 25 years experience in a wide range of technical areas. Superior analytical and problem-solving skills are tempered with the overlying concepts of total cost of ownership and return on investment principals. Committed to delivering high quality results while cultivating talents and career goals of direct reports. Possess outstanding team-building, leadership, creative problem- solving, and process creation/improvement skills. Experienced in IT and PMO management, Network Management, LAN and SAN design, implementation and management, Compliance, Data Security, Data Retention, Project Management, Process Improvement and Controls, Strategic IT, ITIL principals. Patent for unique Core-Edge SAN design submitted Granted 11/2011.

Outstanding Skills

• IT Management

• Communication

• IT risk assessment

• Compliance (HIPPA, SOX, SEC)

• Strategic IT (TCO, ROI, Strategic Partner)

• Data Retention (eDiscovery)

• Change Control and Change Control process

• Cloud based service (Public/Private)

• Workflow Management and Control process

• IT Accountability (business value)

• Data Security and Risk Management

• Project Management

• Leveraging legacy and emerging technologies to achieve credible ROI and reduction of TCO

• Career building

• Team building (5-14)

• Disaster Recovery/Business Continuance

Professional History

MT Business Technologies Inc, Mansfield, Ohio. 2/2009 - Present

Chief Technology Officer/CIO – Reporting to CEO

• Implemented CPU and Storage Virtualization model with a 12 month ROI, and a reduction of power and cooling requirements by 63% and annual maintenance costs by 70% (Private Cloud launched 1/2/2012)

• Developed corporate business continuance and disaster recovery methodology including hardware, software, training, remote access and data replication to a tier four data center. RPO and RTO objectives both meet/exceed business requirements. Established BC testing methodologies for five locations throughout the state of Ohio

• Leveraged Cloud based solutions to increase corporate efficiencies and decrease ongoing costs (deployed end-user device agnostic virtual application solution (AppSence)(VMWare)

• Formulated IT Strategy document resulting in the alignment of IT activities and corporate strategy

• Implemented key ITIL strategies

• Deployed cloud based “consumer driven” end point solution allowing full tablet deployment across Service and Sales organizations

• Created workflow management and control process

• Developed IT accountability initiative changing focus to value of IT related efforts and initiatives

• Created ROI emphasis on all project activity

• Assisted in the creation of project management office (PMO) – Reports to CIO

• Manage staff of Specialized Technologists with responsibilities including: PMO, Corporate Infrastructure, Voice and Data, Data Replication and Disaster Recovery, Corporate Servers (hardware and software, file and application), Data Security, Data Access Control, Physical Corporate Security (RFID), Application Programming, Custom Reporting, Application Interface Customization, and all other Corporate Computing and Asset Management activities.

Technology Consultant – 6/2006-1/2009

Aerospace Industry – Unmanned Aerial Vehicles, Flight Systems, Technology Consultant - INS

Duties and innovation as Consultant - Reporting to President

• Hiring and management of appropriate talent in necessary technologies (manufacturing, fabrication, technology)

• R&D management, quality and change control

• Product testing and certification

• Product line management, product release version

• Designed flight systems for complex 4 rotor aircraft

• Presented proof of concept (flight systems) and demonstration flights for law enforcement

• Presented at US Army War College Robotics Conference

Comerica Bank, Auburn Hills, Mi. 7/2003-6/2006

Vice President, Digital Storage Solutions – Reporting to CIO

• Managed corporate shared storage environment, including mainframe and open systems environments

• Managed staff of six Storage and SAN Specialists responsible for 155TB of disk storage, 350 TB of tape and archive storage

• Designed multi-hop disaster recovery solution to meet Federal compliance requirements for US Banks

• Business Continuity design and testing for primary (2) data centers in Michigan and (1) Redondo Beach CA. serving nationwide locations.

• Capacity Planning for distributed and Mainframe environments

• Fibre Channel infrastructure design

• Vendor relationship management

• Developed innovative storage solutions allowing the utilization of legacy hardware along with new technology resulting in a measurable ROI on all storage subsystems

• Created standard pricing models resulting in quicker market release for projects and minimized related expenditures

• Developed charge-back tables for disk utilization

• Designed tiered storage design, resulted in increased accuracy in project cost estimation and more structured quoting process.

Elyria Regional HealthCare Center, Elyria, OH, 2003

Network Manager – Reporting to Information Technology Director

Managed mid-sized multi-site medical facilities computing assets. This included PACs systems, desktop PCs, servers, external storage, LAN and SAN infrastructure, Wireless internal and external communications, and hardware and software acquisition. Interpreted HIPPA regulations and their impact to the Datacenter. FTE SME included, Help Desk, System Administrators, PC Techs, and Systems Operators (3 shifts).

> Documented infrastructure design and deployment procedures.

> Developed work flow related to request and problem management and escalation procedures.

> Designed standard desktop image and deployment methodologies resulting in a 25% reduction in Help Desk calls.

> Conducted risk analysis of entire environment with presentation to executive level staff resulting in the creation of two FTE positions.

> Created staging and lab environments for PC desktop imaging and QA activities.

> Developed disaster recovery methodologies utilizing existing company assets at remote locations.

> Developed infrastructure design standards for high capacity imaging systems.

Key Bank, Cleveland, OH, 1994 to 2003

Vice President, -Distributed Storage Engineering and Operations, 2002-2003

Managed shared storage equipment, including shared disk, tape, and optical storage media. Managed staff of five Storage and SAN Specialists and 220 TB of storage with annual average growth rate of 30%. Cost Center Manager functions included forecasting and management of $2.6 million budget, resource management, employee performance evaluations and career goal setting. Managed vendor relationships with: HP, Compaq, IBM, Cisco, Hitachi Data Systems, Brocade, and Network Appliance. Technology expertise includes: EMC, HP, Cisco, and Brocade hardware and Storability (SRM tool), ECC, SRDF, CA, and OV software. Responsible for federal regulatory issues relevant to data archive.

> Initiated processes related to internal, S.E.C. and legal data retention requirements verification resulting in acceptance of internal audit. Technical lead on audit (government compliance) remediation involving data access, data backup and recovery capabilities, total project budget $35 million

> Developed unique redundant SAN core-edge design (PAT PEND) providing fail over without additional costs. Design prevented application outages through two power failures and allowed for integration of updates and migrations during business hours.

> $245,000 in savings due to storage recovery initiative this facilitated reuse of internal storage in common data storage pool. Leveraged internal and external relationships, recovery of disk, modification of drive types for new servers resulted in an improved ROI for servers and disk subsystems in addition to doubling capacity per slot at no additional cost.

> $308,000 in savings over two year period: Disaster recovery test, switch hardware trade-in initiative, Continuous Access proof of concept. This was accomplished by leveraging vendor relationships to provide hardware and software for evaluation, testing and DR proof of concept activities.

> Developed charge-back scenario for disk utilization resulted in project and client accountability.

> Outlined tiered storage design, resulted in increased accuracy in project cost estimation and more structured quoting process.

> Increased revenue by $1,020,000: Evaluated and implemented high performance disk subsystems for email services and stock trading. Improvement in performance for trade allocations increased from an average of 40 minutes to 4 minutes per transaction, providing company with competitive advantage resulting in revenue enhancement.

> Introduced data type and life management providing utilization information to client (StorageCenteral). This resulted in physical disk savings of 36% and transferred much of the data life cycle management tasks to the Operations and client community.

Key Bank (cont)

Senior Engineer, 1998-2002

Interpreted and evaluated technology trends in relation to Key Corporation environment. Initiated and maintained vendor relationships.

> Created procedure document for Engineering and Project Management engagements resulting in more efficient response and increased accuracy in Engineering to Project Manager Communications. Created and enforced corporate hardware and software standards in relation to Intel based servers. Interfaced with projects requiring Intel based servers and/or storage, providing design recommendations, labor and hardware quotes, and implementation schedules.

> Implemented first storage area network in corporation increasing management and utilization of storage efficiency. Shared storage increased effective utilization on corporate email system by 46% and added ease of administration and expansion.

> Developed strategic directive and procedure documentation. Evaluated hardware and software to be considered for corporate server standards.

> Piloted internal initiatives including: Directory Strategy, Enterprise Network Storage and NT File and Print Consolidation.

Assistant Vice President, Manager, 1994-1998

Installed high performance server subsystems facilitating national deployment of Ad-Hoc financial reporting system. Trained upper management in various uses of new reporting tool. Coordinated logistics for remote site installation, support, and training. Managed four full time employees. Designed innovative remote maintenance and deployment method. Acted as technical liaison for non-technical management. Initiated vendor contracts with IBM, MCI, AT&T, and various local consulting firms.

> Created automated deployment tool facilitating installation of client code on 2,000 desktops from Maine to Washington State. Eliminated travel expenses associated with deployment component of distribution project.

> Developed training for clients and appropriate management on Ad-Hoc reporting tools.

> Implemented redundant server coverage and load balanced database compilation timing to provide financial clients with closing data in three iterations at month end. Thi9s implementation resulted in timely and accurate information distributed five business days earlier than previous methods.

Vice President, Distributed Storage Engineering and Operations, 2002-2003

Senior Engineer, 1998-2002

Assistant Vice President, Manager, 1994-1998

Basicomputer, Akron, OH, 1990 to 1994

Senior Systems Engineer

Lorain Community Hospital, Lorain OH, 1989 to 1990

Systems Engineer

National City Bank, Cleveland, OH, 1984 to 1989

Technology Consultant (Office Information Systems)

Education

Majored in Television, Radio and Film, Liberty University, Lynchburg, VA 1980-1984

Audit Technology Lectures – Stanford University

Certifications – CNE, MCSE, ITIL

Private Pilot, AOPA EAA

Vendor and Hardware Experience

HP, IBM, Hitachi Data Systems, Brocade, Network Appliance, EMC, Cisco, Brocade hardware and Storability (SRM tool), ECC, SRDF, CA, and OV software

Government interfacing – Pennsylvania War College Robotic Conference (2007), Ohio Department of Development and Regional Growth Partnership (Athens – Toledo 2008), FAA Washington D.C. (2006).

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