CURRICULUM VITAE

Antoinette Dushyanthy Karunaratne

Flat 2,

Azalea Court

**, *********** ****

Purley

CR8 2AX.

079-****-****

p8f0ll@r.postjobfree.com

Objective

I am an enthusiastic and driven individual keen to join the Hospitality/Tourism Industry and make my future career in this trade. I will be completing my degree programme in Tourism and Hospitality in May 2011 and eager to enhance my learning and past experience in the industry under a rewarding employer.

I am honest, hardworking, and responsible and have a positive work ethic. In this trade, where engaging with the customer and being proactive towards their requirements is the key to success, I believe my approachability and excellent communication skills will be very useful.

With my skills and capabilities mentioned above, I am certain that I will be able to serve my employer well, while reaping benefits myself.

Education

GCE (O/Levels)

Math - Distinction

English - Distinction

Sinhalese (First Language ) - Distinction

Science - Distinction

Social Studies - Distinction

Commerce and Accounts - Distinction

English Literature - Distinction

Religion (R.C) - Credit

GCE (A/Levels)

Chemistry - Pass

Physics - Pass

Zoology - Credit

Botany - Credit

Professional Diploma in Tourism and Hospitality awarded by The Organisation for Tourism and Hospitality Management (OTHM).

Overall Grade – Credit (December 2008)

Professional Higher Diploma in Tourism and Hospitality Management awarded by OTHM.

Overall Grade – Credit (Best Overall Performance) December 2009

Advanced Diploma in Hotel Management awarded by Confederation of Tourism and Hospitality (CTH) June 2010

Currently a student at West London College, following a BA (Hons) in International Tourism and Hospitality Management awarded by Bournemouth University. (Expected to be completed by May 2011)

Other certificates

Foundation Certificate in Food Hygiene awarded by The Royal Institute of Public Health – grade received – Credit

Virgin Atlantic Airways/GTMC Fares and ticketing training (VA 1)

Relevant Experience

Four years as a flight stewardess at Sri Lankan Airlines (Ltd), the national carrier of Sri Lanka.

(06/1999-07/2003)

During this period I was trained to work in aircraft types A-330 and A-340. I was also trained in food and beverage studies, customer care, aircraft and passenger safety and first aid. My time with Sri Lankan Airlines helped me

I am currently employed on a part time basis at Travelex Agency Services since January 2007, as a Foreign Exchange Sales Consultant.

Skills and Capabilities

As a mother and a student, time management is a skill I have perfected, allowing me to juggle work, college and home successfully.

I am able to prioritise my work and work to a deadline.

I am punctual, honest and hardworking and always strive to do the best whatever task I undertake.

During my time as a flight stewardess, I have dealt with numerous situations in relation to customer service. This experience, I believe, will be very useful in any employment dealing directly with customers.

My current situation, too, brings me face to face with customers, and this has added to my experience in dealing with customers. I have also performed duties above and beyond my rank as delegated by the Manager, including training new staff and assisting with administrative duties.

I am capable of working as part of a team as well as using my initiative and working alone, if necessary.

I have excellent IT and communication skills and I am willing to learn and undergo training as deemed necessary.

As a FE Sales Consultant I have gained valuable training in Anti-Money Laundering procedures and experience in handling large amounts of money, banking cash, ordering and managing stationary, and dealing with petty cash purchases.

Hobbies

Any spare time I have is usually spent reading books or watching a movie. I also have a keen interest in current affairs.

References Available Upon Request

Contact this candidate