Customer Service High School
Resume:
Keona C. Jackson
McDonough, Ga *****
**********.*******@*****.***
OBJECTIVE
To obtain employment and grow with a company as a customer services specialist in the food service/clerical or production industry.
EDUCATION:
High School Diploma
Midwest High School – Decatur GA September 2010
EXPERIENCE:
International Society on Hypertension in Blacks, Inc. (ISHIB) April 2011 – October 2011
Data Entry
• Responsible for inputting data in ACCESS and filing cabinets through out the office
• Answering phones, assisting caller with appropriate information or forwarding caller to the appropriate employee or department
• Contacting customer to update their information
• Shipping/Handling- responsible for sending the company’s journals to appropriate customers at the correct address and making accurate documents of dated shipment
Newell Rubbermaid February 2011- September 2011
Assembly Line Crew Lead
• Pick customers’ orders for shipment and give detailed instruction to the rest of my assigned line crew
• Ensuring that the correct number and type of product is packed & shipped
• Verifying the correct number, size, colors, and quantity of the merchandise
• Picking and transferring materials to from warehouse location
• Printed out gift certificates for specials ordered projects
Axcess Staffing
Picker/Packer April 2010- January 2011
• Responsible for filling customers order as they instructed items to be arranged and showcased in their place of business
• Ensuring that everything is correct before it is boxed up and sent out
• Box up the product, place it on pallet and label it for shipment
Harold’s Barbeque February 2010- April 2010
Customer Service & Cook
• Performance of various duties- including Customer Service: Server; Cook and Food Preparation
• Customer Service-
Responsible for the front cashier’s counter
Waiting Tables- serving the customers as representative of restaurant to the customers, take order. making sure they are comfortable and reassuring them; I will be back with there food and beverages in a timely manner. As promised I would deliver each meal to the appropriate customer
Taking customers walk-in take-out orders, placing take-out orders via phone
• COOK-
Responsible for preparing numerous amounts of delicious entrees upon customers request and maintain a clean environment at all times
Food prep for main chef or boxing up to-go entrees
QUILFICATION SUMMARY:
• Intelligent- Great mathematical skills and usage of technology and machines
• Computer skills- such as ability to type 44 wpm and knowledge and personal experience with
Programs: Microsoft office PowerPoint, Word, Excel and ACCESS
• Filing and strong organizational skills
• Customer Service- such as excellent interpersonal, verbal
and written communication skills
• Great decision making skills; leadership skills also a team player
• Remarkable personal body strength- the ability to lift 0-75lbs, also the ability to stand on my feet for hour with out sitting down.
Contact this candidate