Roy Jia

**** ***** ******

Apt *L

Flushing, NY *1358

C 718-***-****

p81n8p@r.postjobfree.com

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Education

**** **** - ***** ********* ******* Associate

2009 Bachelor of Science, Computer Information Systems

Dowling College at Oakdale, NY

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Work Experience

2010 - Present Vitamin World Assistant Manager - Responsible for reporting all sales to regional managers on a day-to-day basis, interpreting the needs of customers with respect to their expressed health concerns, coached sales staff on customer interaction and salesmanship, and maintained the standards of operations defined by the Vitamin World corporation.

2009 - 2010 Self Study/School/Part-Time/Travel Abroad

May 2008 - August 2008 Internship at Mobileistic, Hauppauge, NY (IT Department) - Worked with IT support team at a medium cell phone/cell phone accessory distributor, backing up desktop PC's, image editing, installing security systems at retail location, troubleshooting and configuring networked devices (printers, scanners, etc), standard hardware maintenance

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Skills and Related Coursework

• Technical Skills: Configuring, Installing, & Trouble shooting Routers, Switches, Desktops and Servers.

Implementing Routing protocols RIP, EIGRP, OSPF, BGP

Familiar with TCP/IP, IPv4, NAT, Subnetting and Switching concepts

• Other Skills: Cisco IOS, SQL Server 2005, Crystal Reports, SAP One

Microsoft Access, Word, PowerPoint, Excel, and Web Expressions/Front Page, Adobe CS3, Adobe Illustrator, Adobe Indesgin, programming languages (Visual Basic, SQL, Java, HTML)

• Relevant Coursework: Systems Analysis and Design, Information Systems Management Capstone, Concepts in Enterprise Resource Planning, Web Design, Database Management Systems, Advanced Database Management Systems, Introduction to Programming, Intro to Mgt Theory & Practice, Networking, Principles of Finance, Principles of Accounting I & II, Principles of Marketing, Microeconomics

• Other Skills: Fluent in both English and Mandarin (Chinese)