Customer Service High School

Trina R. Thompson

**** ******* ***** **, *** **5, Houston, TX 77079

Phone: 832-***-****

Email: ********@*****.***

OBJECTIVE

To obtain a challenging, full-time position with the opportunity for advancement

EMPLOYMENT HISTORY

Cashier/Teller/Sales Associate/Shipping and Receiving Clerk

October 2008 to Present

Lowes, Houston, TX

Answering Phones

Balance Safe

Count tills from previous day

Prepare tills for next day

Prepare store deposit

Complete daily business report

Providing excellent customer service

Handling Money

Sales

Shipping and Receiving

Ordering Products

Call Center Associate

December 2006 to August 2008

Gexa Energy, Houston, TX

Answer phones proficiently while remaining professional at all times

Provide accurate information to callers

Sale the product and inform the customer of the value of up-sale.

EDUCATION

Houston Community College, 2013

Houston, TX

Bachelor Of Science Nursing GPA: 3.6

McDonogh 35 Senior High School, 2006

New Orleans, LA

High School Diploma GPA: 3.8

SKILLS

Provide excellent customer service

Receiving, Shipping, and processing merchandise

Computer literate: Microsoft Windows, Word, Power Point, Internet, Excel, 10 key, fax

Multi line phone system

Lead instructor AED/ CPR/LGI/ First Aid

INTERESTS

Solving Problems

Organization

Talking on the phone

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