Customer Service Representative

OBJECTIVE: Seeking a clerical position in a fast-paced, intimate office.

EDUCATION:

*/****-*/**** ******** Career Institute Medical

Assistant Training

*/****-*/**** ************ State College of Denver College Coursework Completed

8/1994-12/2001 University of Northern Colorado College Coursework Completed

8/1992-5/1994 Regis University College Coursework Completed

SKILLS:

Type 45 WPM Customer service

Microsoft Office Multi-line phone

CPR Certified HIPPA Certified

OSHA Certified Medical Terminology Billing & coding, ICD9, CPT

Appointment scheduling Patient Charting

Data Entry/ Patient Records Filing

Quickbooks

Perfect attendance certificates Directors Honors

EXPERIENCE:

10/2010 - 02/2011 AppleOne, Inc. placed at EMSC

temporary file clerk

11/2009 - 12/2009 Superior Staffing, Inc. placed at Praxair

Temporary file clerk. Updated records, filed paperwork, created folders for papers.

3/2008 - 10/2009 Schryver Medical Sales and Marketing

File clerk: scanned daily deposits, filed account coordinators paperwork, file lab sheets, delivered mail for entire department, answered phones and greeted clientele for business.

8/2007 - 2/2008 Human Resources, Inc. placed at Systemation in

Denver, CO Temporary Data Entry specialist and shipping assistant

2/2005- 8/2005 Sally Jobe Breast Center DTC, CO

File Clerk

10/2006 - 12/2006 Alert Security Inc. Lone Tree, CO

Data entry specialist

8/2006 - 9/2006 Dr. Michael Hall OB-Gyn, Infertility Clinic Denver, CO

(temporary) receptionist

8/2005 - 10/2005 Veterans Association Medical Center Denver, CO

Medical Assistant Intern

11/2002 - 1/2004 The Employment Firm Denver, CO

Temporary Worker

5/2002 - 8/2002 Blessed Sacrament Catholic Church Mammoth, AZ

Lay minister

5/1997 - 8/1997 Sunnyside Employment Agency Denver, CO

Temporary Worker

9/1992 - 5/1994 Regis University Campus Ministry Denver, CO

Work Study recipient

1/2007 - 7/2007 Convergys Inc., Denver, CO

Telephone customer service representative

12/1997 - 12/2001 Teletech Denver, CO

Customer service agent

10/2005 - 8/2006 American Cancer Society Denver, CO

Telephone service representative

1/2004 - 5/2004 Caps Sports Bar Aurora, CO

Waitress

9/1997 - 12/1997 StarTek Aurora, CO

Customer service representative

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