Field Service Technician/Manager

PETER W. MATTSON

Objective To obtain a field service/start up engineer position and grow with a leader in the industry of providing wastewater treatment systems utilizing 20 years experience demonstrating success and complete customer satisfaction.

Functional summary Responsibilities included the coordination of field service activities for all of the Biological Clarification division products. Products lines included biological processes, filtration, membrane, digester and control technologies. Services were provided both domestic and international. Ability to manage extensive travel efficiently and cost effectively. Direct supervision of employees including objectives and performance review.

Responsible for aftermarket sales and service in Thomasville.

Able to start up all equipment provided and train the owner’s operators in O&M procedures. Includes but not limited to blowers, compressors, screens, diffusers, pumps, instrumentation, process meters. Also can work closely with vendors coordinating their provided start up and training services. Emphasis was placed on maintaining long-term close relationships with owners/operators to keep excellent marketing references.

Ability to start up and troubleshoot controls, including both relay logic and PLC’s. Working knowledge of Allen-Bradley SLC-500 PLC’s, Siemens S7-200 and S7-300 PLC’s. Familiarity with SCADA. Ability to work with programmers and integrators to correct on site operation of control systems.

Strong communication and interpersonal skills. Ability to effectively organize and oversee multiple projects.

Strong computer skills. Strong working knowledge of Microsoft Office including Excel, Word, Outlook, and Powerpoint. Able to use Baan MRP software. Able to use SAP ERP system.

Employment 2004 – present Siemens Water Technologies Thomasville GA

Customer Service Manager – Biological Clarification

(4/2006 – 6/2009)

• With the creation of the Biological Clarification group, responsibility for the field service groups of Envirex and Jet Tech were added. Included direction of each group, budget planning and target achievements.

Customer Service Manager (12/2004 – 4/2006)

• Responsible for the day to day operations of Davco field service, warranty and aftermarket groups and activities.

2003 – 2004 WITS, Inc. Ft. Lauderdale, FL

Director of Operations (1/2004 to 11/2004)

• Responsibility for day to day operations of field service, engineering, and project management. Directed company personnel and resources as necessary. Coordinated suppliers and vendors as required. Reported directly to President of the Company.

Field Service Manager (9/2003 to 12/2003)

• Primary responsibility for the start up and troubleshooting of the company’s Electrocoagulation equipment.

2001 – 2003 USFilter Sarasota, FL

Aftermarket Manager (1/2003 to 9/2003) – USFilter Kruger

Field Service Manager (9/2001 to 12/2002) – USFilter Davis Process

1988 - 2001 Parkson Corporation Ft. Lauderdale, FL

Service Manager (6/2000 to present)

Field Service Manager (9/1998 to 6/2000)

Field Service Supervisor (8/1997 to 9/1998)

Sr. Field Service Engineer (8/1993 to 8/1997)

Field Service Engineer (8/1989 to 8/1993)

Assembler (9/1988 to 8/1989)

1976 - 1988 CHR Industries, Inc. New Haven, CT

Sr. Maintenance Mechanic

1974 - 1976 K&H Containers, Inc. Wallingford, CT

Machine operator

Education 1975 - 1976 University of New Haven West Haven, CT

Engineering

 Continued engineering studies. Included private pilot training.

1972 - 1974 University of Connecticut Storrs, CT

School of Engineering

 Basic engineering and electrical engineering curriculum.

Contact this candidate