Customer Service Representative

errol ANdrews

|objective |

| |While working for your company, my goal is to |

| |always provide a positive attitude. I will always |

| |be willing to provide help when called upon. I |

| |strive to do my best in the workplace, and |

| |continually try to further my career with every |

| |step I take. It is important to me to gain the |

| |trust and respect of my fellow co-workers as well |

| |as the customer. |

|Experience |

| | |

| |JUNE 2010-JANUARY 2011 MICRODYNE |

| |OUTSOURCING ORONO,ME |

| |Customer Service Representative |

| |Answer phones and respond to customers request. |

| |Identify, research and resolve customer issues. |

| |Project a professional company image to our |

| |customers. |

| | |

| | |

| | |

| | |

| |2006-2010 Harris Golf Newry/Bangor, ME |

| |Assistant Golf Professional- [Spring-Fall] |

| |Supervise the outside services staff. |

| |Operate cash register and answer phone calls. |

| |Greet and assist customers with excellent customer |

| |service skills. |

| |2003-2005 Harris Golf/Bethel Inn and C.C. |

| |Bethel/Newry, ME |

| |Outside Personnel-Seasonal [Summers] |

| |Responsible for taking care of golfing equipment. |

| |Answered any questions and assited members with any|

| |needs . |

| |Learned and acquired excellent customer service |

| |skills. |

| |2005-2006 Bethel Inn and C.C. Bethel, ME |

| |Dining Room Staff- Seasonal [Winters] |

| |Assisted staff members to make an optimal dining |

| |experience. |

| |Greeted and assisted customers with their dining |

| |needs. |

| |Answered telephones and made reservations. |

|Education |

| |2002-2006 Telstar High School Bethel, ME |

| | |

| |2006-Present Professional Golf Association |

| |Palm Beach Gardens, FL |

| |Professional Golf Management Program |

| | |

| |Spring 2011 Husson University |

| |Bangor, ME |

| |Bachelors in Accounting, Masters in Business |

| |Administration |

| |Graduating December 2015 |

| | |

|e-mail:********@**.******.*** |

|190 Center st . Brewer, Maine 04412 . Phone 207-***-**** |

References Available Upon Request

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