Technical support, customer service

Jaharah Muhammad

PO Box **** Fayette, MS *601-***-**** /601-***-****

**********@*********.***

Objective: To work with a company that will allow me to utilize my customer

service skills in a remote office setting, that offers challenge and growth.

Profile: Motivated, personable business professional, with over 5 years of customer service and sales experience. Talent for quickly mastering technology and software.

Diplomatic and tactful with professionals and non professionals at all

levels. Eager to learn and hardworking.

Flexible and versatile-able to maintain a sense of humor under pressure.

Poised and competent with demonstrated ability to easily transcend cultural

differences. Thrives in deadline-driven environments. Excellent team

building skills.

Skill Summary:

Customer Service

Scheduling

Sales

Order Processing

General Office Skills

Office Management

Computer Savvy

Independent Worker

Data Entry/Word Processing

Excellent Telephone Skills

Professional Experience

Fayette Bakery & Coffee Shop

Fayette, MS 06/03-Present

General Manager (Part-time)

Manage all aspects of day to day operations, order taking,

one-on-one customer service, special orders, inventory

Finance: bookkeeping, accounts receivable/payables, invoicing, and

budgeting

Manage all staff

Telephone management

Shabazz Printing

Fayette, MS 2000-2003

Office Manager (Full-time)

Manage all aspects of day to day operations, order taking,

one-on-one customer service, custom printing jobs, word processing

graphic layouts

Finance: bookkeeping, accounts receivable/payables, invoicing

Telephone management

Uhaul 05/2007 – Present

Part Time Employee

Emergency Road Service Operator

Supervisor

References Available upon Request

Contact this candidate