Manager Customer

Beverly R. Laney

** ***** ******

Akron, OH *****

(817-***-****

OBJECTIVE: To obtain a permanent full time Credit/Collections or A/R position with a reputable well-established, organization.

PROFESSIONAL EXPERIENCE:

Accounts Payable Manager/Sr. Credit/Collections - Animal Health Inc, - March 2006 – March 2012

A/P; Run parallel JDE system environments for multiple payable bank accounts; U.S., Hawaiian, Taiwan in Veterinary/Pharmaceutical Industry. Assist Field staff on payable relationships of purchase orders, receiving, invoices. Identify problem areas which led to the realignment of the department to be more consistent with "best practices" & Sox compliancy (3 way match system, proper signatures/approvals), implemented streamlined procedures to develop a better structure of how A/P daily business is handled and addressed. Improved missed discounts tremendously. Manage up to 15 Staff members with minimal turn over; hiring, training. Responsible for day to day business processing over 65k invoices a year with weekly payables running between $10m-$20m. Maintaining excellent vendor rapports & utilizing up to 2500 open vendors at any given time; process between 500-1000 payments per week. Meeting & tracking dept. budget & maintaining accuracy against spend limits. Perform annual 1099 reporting & other custom departmental/divisional reports. Process check requests, petty cash & employee reimbursements. Review vendor statements, and resolve vender invoice discrepancies, communicate with departments & field regarding delinquent payable accounts. Provide general assistance to the Treasurer as needed. Implement E-payables payment project resulting in $1m+ rebates. Review/adjust vendor terms/contracts. Review EDI processes. Review coding/posting/approvals.

Credit & Collections – A/R; Collected accounts with monthly receivables ranging from $1m - $4m. Use various collection methods such as telephoning, letters, 3rd party agencies. Established good rapport with customers decreasing past due & resolved disputes. Resolve account differences with customers by working in partnership with other functional areas to ensure the timely issuance of credit memos, documentation support and other account adjustments as necessary and appropriate. Obtain & retain confidential financial information such as credit reports, histories, bank info. Investigate potential customer credit applications to determine credit worthiness and assign credit limits within authorized levels. Perform periodic reviews of existing customer accounts to monitor current financial status. Release orders based on account information & criteria. Work closely with Divisions, Reps. Created department reports using Excel, receive payments, deposits, approvals for cash applications. Use JDE/AS400 in all applications. Exceeded monthly collection goals, worked closely with customers to determine credit lines/terms, reviewed contracts & handled bad debt issues. Research & Utilize credit laws depending on location/State. Make A/R adjustments as needed.

Bookkeeper - Quest Transportation - Mooringsport, Louisiana - 1997-1999

Processed all payroll checks including driver per-diem checks, calculated/paid payroll taxes. Processed purchase orders, expense reports, vouchers, other company obligations. Coded, verified, batched payables transactions. Received bill of ladings from drivers to process & bill invoices. Interviewed potential drivers & maintained all employee/personnel records. Solved driver/customer disputes, Maintained cash disbursements journals, filing systems, answered telephones, assisted owners with day to day functions, made daily bank deposits. Posted and reported for month end reports/summaries. Used AS400/JDE in all applications.

Collector/Analyst - Uniden Telecommunications - Arlington, Texas - 1989-1991

Balanced & managed receivables with 250+ open local, national & international accounts, monthly receivables $1m-$14m per month. Accounts varied from small independently owned to large corporate accounts. Used various collection methods; telephoning, letters, 3rd party agencies, in house attorneys. Established good rapport with customers, decreased past due. Resolved customers disputes, issued credits, discounts, promos. Cleared & adjusted over/underpayments, bad debt items. Obtained confidential info such as credit reports, D&B's, bank info, determined credit lines & terms, assisted other departments as needed. Used Mas90 in all applications.

A/R Manager/Credit - Capital City Container Corp. - Austin, Texas - 06/86 - 06/89

Collected on past due accounts with receivables up to $1m monthly. Decreased past dues, used various collection methods such as telephoning, letters, in house attorney. Billed invoices daily and prepared monthly A/R statements. Resolved customer dispute, assisted other departments as needed, applied payments/transactions to customer accounts & G/L. Handled a broad scope of internal processes encompassing the daily management of, billings, collections, reconciliation, and general ledger and month-end-closings with a main focus on accounts receivable functions, managed detail aging, executed & delegated data entry and order processing functions. Researched & reviewed new customers for credit accounts, interfaced with customers & buyers to expedite orders. Assessed collections & billing processes & procedures & implemented changes to become more efficient. Develop policies for billing, collections, & cash applications. Applied & oversaw cash applications. Prepare & distribute weekly/monthly A/R reports. Report revenue, reconcile customer accounts. Reconciled bank accounts Exceeded A/R & Collection Goals monthly. Reviewed aged receivables, worked closely with customers to reduce debt. Identified problem areas & streamlining to become more efficient. Direct assist to the Owner and Comptroller. Self-motivated and highly knowledgeable accounts receivable specialist experienced in tracking and auditing incoming funds. Reconcile petty cash, credit card transactions, and cash payments.

Computer Skills: AS400, JDE, Excel, Mas90

EDUCATION:

Arlington High School - Diploma