Sales Customer Service

Paul Dobbelhoff

**** ******* ***** 708-***-****

New Lenox, IL 60451 ****.****@*****.***

PROFESSIONAL Ambitious, award-winning Medical Sales Executive with a track record of producing rapid

SUMMARY and high-growth revenue results for AstraZeneca Pharmaceuticals (current) and Enterprise Rent-A-Car (previous). Exceptional ability to gain the respect of key decision-makers and creatively deliver individually customized, value-added solutions. Consistently met or exceeded goals in highly competitive and restricted environments. Career highlights include receiving 2 awards in a single year, including “Exceptional Achievement”, #4 sales ranking out of 108 reps, and growing 3 products while working solo in a 2-person territory. Hold BA degree in Corporate and Organizational Communications from Northern Illinois University, and pursuing an MBA from St. Xavier University Graham School of Management.

• Outstanding relationship builder, successfully developing new business and strategic alliances while effectively managing existing accounts.

• Strong team leader and coach, skilled at inspiring confidence, leading by example and building loyal, high-performance teams.

• Track record of achieving competitive advantage with “best in class” solutions and win-wins for customers and suppliers.

• Innovative thinker, persuasive communicator and artful negotiator, with a tenacious focus on objectives and an unwavering commitment to customer satisfaction.

KEY Sales Lifecycle Management New Business Development

COMPETENCIES Strategic/Tactical Planning Competitive Analysis/Brand Positioning

Territory Management Contract and Deal Negotiation

Industry Partnerships Staffing/Training/Coaching

Operations/Branch Management Budget Accountability

Process Improvement Account/Client Relationship Management

PROFESSIONAL AstraZeneca Pharmaceuticals, West Suburban Chicagoland, IL 11/2008 – Present

EXPERIENCE Pharmaceutical Sales Specialist 3 years 3 months

Drive sales of Nexium, Seroquel, Seroquel XR, Vimovo and Symbicort. Forge and cultivate trusting relationships with primary care physicians, specialists (Gastroenterology, Pulmonology, Allergy, Asthma and Orthopedic) and medical staffs.

Key Accomplishments:

• Aggressively pursued physician calendars in territories with severe access challenges.

Result: Gained time on many of these calendars previously considered unreachable.

• Strategically increased call frequency on high-volume pulmonologists and allergists for Symbicort, as well as certain primary care physicians.

Result: Increased market share of Symbicort from 13.25% to 26.16% over the course of 2 years.

• Skillfully convinced physicians and specialists to try new products vs. existing competitor products being used for years.

• Brought in national speakers to talk to 4 high target pulmonologists.

Result: Impressed and made connections with Doctors who typically did not listen to speakers.

• Worked collaboratively with team at nationally-known Edward and Good Samaritan Hospitals (Suburban Chicago) to access hundreds of physicians and present product.

• Dramatically boosted sales of top products in 2011 while working a 2-person territory solo (West Suburban Chicago, Hinsdale, Downers Grove, Westmont, Naperville).

Results:

-Achieved 111% of portfolio attainment Q2 2011

-Achieved 103% of portfolio attainment Q3 2011

-Territory ranked 6th of 697 nationally for YTD growth in Vimovo

-Territory ranked 79th of 697 nationally in 2011

• Requested by Manager to design and track a program to increase the breadth of prescribers for Q1 2011.

• Influential contributor in district meetings, conference calls and one-on-one situations with colleagues, offering valuable insight and feedback.

Enterprise Rent-A-Car, Chicago, IL 2003 – 2008

Branch Manager 5 years

Supplied leadership and oversight of 2 Chicagoland locations with 8 direct reports. Identified, acquired and grew accounts while managing all aspects of daily operations, including P&L, budget, payroll, cost control, staffing, training, employee relations, procurement, customer service/relations and quality assurance.

Key Accomplishments:

• Awarded twice in a single year for “Exceptional Achievement” and “Fleet Growth”.

• Driving force in rapidly building profitability in both branches.

Results:

Increased South Loop by 106% and car fleet from 90 to 160 units.

Improved Chicago Heights by 46% and car fleet from 50 to 80 units.

• Created new business/referral sources with dealerships, body shops and insurance agents.

Results: Numerous referrals significantly increased the bottom line, and ranked among Top 10 branches in region for sales of insurance packages.

• Dedicated coach and mentor to Branch teams, consistently inspiring teamwork and bringing out the best in people.

Result: Developed and promoted 5 representatives into management positions.

• As a sales representative, ranked #4 out of 108 regionally.

Result: Outstanding performance led to attendance at 12 “excellence outings”.

• Received multiple fast-track promotions in less than 5 years. (Originally hired as a management trainee.)

EDUCATION Northern Illinois University, DeKalb, IL

B.A., Corporate and Organizational Communications, 2003

President, Sigma Alpha Epsilon Fraternity

Saint Xavier University Graham School of Management, Chicago, IL

Masters of Business Administration, 2013

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