High School Manager
Resume:
Jayna M. Perez-Scruggs
Briarwood, NY 11435-1569
**********@*****.***
Objective
To obtain a position that will utilize my skills to create a successful work environment.
Experience
Manager, Jorday Rivera’s Dance Studio, Queens, NY 2005-Present
● Supervise staff, students and classes-making sure the environment its friendly and welcoming. ● Greet students, parents and visitors to the studio and signing each in their classes’ sheet.
● Answer all phone calls, send faxes, create invoices, write each staff check and enter weekly payroll.
● Complete a monthly data entry of the students and expenses of the studio, including the profits.
Temporary Front Desk Costumer Service, New York, NY November-January, 2011-2012
● Scheduling student appointments for Student Services and Career Services staff.
● Helping/instructing students to complete various forms correctly.
● Hand out necessary forms and direct students of appropriate processes.
● Answer basic questions about Career Services and Student Services.
● Answer basic questions regarding institutional policies.
● Direct front desk student traffic.
● Answer phones and direct inquiries to appropriate staff.
● Instruct students how to look up information on Self-Service.
● Will do initial check in PowerCampus before students see their advisors. Prescreening so that the student’s actual face time with the advisor can be more productive.
● As part of the triage for new students, the front desk person would also check MPA students’ supervisor agreement forms.
Y Afterschool Site Coordinator, YMCA & PS228, Queens, NY 2008-2010
● Coordinate group of children from Kinder to Eight Grade.
● Communicate with parents, staff and school administrators as well as interpreting between parents and counselors.
● Assist counselors to grow and develop lesson plans, value charts and monitor charts.
● Attend meetings and trainings, as well as conducting weekly meetings.
● Create monthly attendance sheet, file and enter monthly data on Microsoft Excel.
Flight Coordinator, JFK-DO&CO Catering Company, Queens, NY 2008-2009
● Follow and assemble a daily strict menu that changed every month by percent, temperature and class type such as; first class, business class and economy class.
● Assemble inside the plane all the food and cars by temperature and area such as; appetizer, entrée, snack, bar and utilities.
● Present all the food and utilities to the crew members of the airline Emirates by its type, percent and temperature.
Summer Camp Unit Leader, YMCA, Queens, NY 2004-2010
● Supervise 3 – 11 years old children and staff members.
● Translate letters from English to Spanish.
● Communicate with Parents, staff and YMCA administrators and interpret conversations
between parents and supervisors between English and Spanish.
● Create weekly schedule, attendance sheet and organize weekly meetings with staff.
Summer Camp Counselor, YMCA, Queens, NY 2002-2004
● Manage children behaviors and maintain their safety with structured activities.
● Communicate effectively with parents either in English or Spanish languages.
● Attend to weekly meetings and trainings.
Education
High School Diploma – Manhattan International High School 9/1999 to 6/2002
Skills
● Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively.
● Bilingual, fluent in English and Spanish languages.
● Skilled interpreting conversations between English and Spanish as well as skilled in
translating letters between English and Spanish.
● Skilled using Microsoft Word, Microsoft Excel, Microsoft Outlook.
● Communications Skills (listening, verbal, written).
● Leadership/Management Skills.
● Planning/Organizing.
● Problem-Solving/Reasoning/Creativity.
● Honesty/Integrity/Morality.
● Dedication/Hard-Working/Work Ethic/Tenacity.
● Dependability/Reliability/Responsibility.
● Positive Attitude/Motivation/Energy/Passion.
● Self-Motivated/Ability to Work With Little or No Supervision.
● Willingness to Learn.
References upon request.
Contact this candidate