ANKUR PATEL
Email: ************@*****.***
Cell: 201-***-****
PROFESSIONAL SUMMARY
• IT Professional possessing exposure of around 5+ Years, exclusively in the field of LAN, WAN Networking and Network Designing.
• Strong technical background with a solid history of delivering outstanding customer service. Genuine commitment to quality and customer satisfaction.
• Outstanding communication skills; interfaces effectively with upper management, vendors, staff, peers and users.
• Proficient oral and written communication skills to effectively communicate with operations and other technical groups for troubleshooting and problem resolution.
• Experience with RIP v2, EIGRP, OSPF, IS-IS, BGP.
• Experience with different technology likes MPLS, L2VPN, L3VPN, VPLS, VRF-Lite, Traffic Engineering, DMVPN, Remote Access, SSL VPN, IPSec, GRE, and NetQos (CBWFQ,LLQ,RTP, and WRED)
• Proficient with Layer 2 technology like VLAN, STP, RSTP, and VTP.
• Experience with WCCP, multicast, IP SLA, NAT/PAT, SNMP, BFD and TACACS.
• Experience with HP, IBM blade switches.
• Experience with Cisco PIX and ASA55XX firewalls.
• Experience on different product in Cisco series likes 18XX, 26XX, 28XX, 72XX, 76XX, ASR 100x/12000 and also have juniper EX4300/4200 and M series routers.
• Experiences with all model series Cisco IOS/catalyst switches likes 29xx, 35xx, 37xx, 65xx, 45xx.
• Proficient knowledge on Cisco WAAS, Cisco access point and wireless controller.
• Configuring Voice gateways , Gatekeepers , inter-cluster trunks (Gatekeeper Controlled / Non-Gatekeeper Controlled)
• Configuration & Troubleshooting of channelize T1/E1, E2, POS, OC-3, OC-12, Frame-relay and ATM.
• Experience on Netcool, Opsware, NetQos, HP openview, wire shark and solairwind tool for network monitoring and create a customer network diagram.
• Experience on ticketing tool like Remedy, HP service support center.
• Proficient on windows, UNIX and TCL scripting.
PROFESSIONAL CERTIFICATE
CCNA (CISCO CERTIFIED NETWORK ASSOCIATE), CCIP (CISCO CERTIFIED INTERNETWORK PROFESSIONAL), CCNP (Routing and switching), Dax Certified Network Engineer (DCNE).
TRAINNING ATTENDED
• Pursuing CCVP (CISCP CERTIFIED VOIP PROFESSIONAL).
• Red hat certification of participation of RH-033, RH-133, and RH-253.
EDUCATION
Bachelor of Engineer in electronics and telecommunication.
ORGANIZATIONAL DETAIL
Client: Morgan Stanley
Company: Verizon Business
September 2011 – Still Presents
Role: Sr. Network Engineer.
Project Detail:
I have been working on different project assignment from Verizon to Morgan Stanley likes MSSB (Morgan Stanley Smith Barney), SNSP Transformation and MTO’d projects.
In MSSB Project:-
- We need to connect the different MSSB sites into Verizon data center through all North regions using vrf lite to meet Morang Stanley requirements.
- Per sites Installing Cisco WAAS, Terminal server and different kind of Cisco Model routers and switches base up on each sites.
- After successfully installed each sites into Verizon MPLS than merge different VRF’s into one corporate VRF.We migrated around more than 200+ sites into Verizon data center.
IN MTO’d Project:-
- As part of the team we migrated more than 30,000+ devices which include BNT, HP, Nortel blade switches, All Cisco router switches (IOS/catalyst) platform devices, Cisco ASR1000, Cisco access point and Juniper EX4300/4200 into Verizon management successfully from APAC, NA and EMEA region.
In SNSP Transformation project (Currently working on):-
- we are migrating all legacy Morgan Stanley sites into Verizon provides MPLS backbone either using MPBGP with VRF or using DMVPN using VRF for NA,ASPAC and EMEA region.
- We also troubleshooting on various protocols, multicast routing, NetQos, Low latency, IP SLA for different traffics.
- Provides pre/post check out information to MS for successful migration.
Responsibilities:-
- To configuring and troubleshoot with different product likes Cisco, Juniper, Blade switches, Access point etc.
- Find route root cause of the issue and follow up with different departments (Security NOC, Network Ops) to fix this issue.
- Creates execution and Backout documents for necessary changes to fix appropriate issue.
Client: MetLife
February 2010 – September 2011
Role: Sr. Network Engineer.
Project Detail:
MetLife is one of the largest and most diversified international insurance companies in the world: 19 million people in over 50 countries look to us for their insurance and savings needs. It’s proud history of successful growth spans nearly 90 years, and we’ve become a global business by treating our customers as individuals and serving them locally.
Responsibilities:
• Troubleshoot and resolved LAN & WAN network environment on all regions likes CEE, LAC and EMEA’s.
• Configured CISCO 2500, 2811, 4000, 3845, 7206 routers showing and commanding all serial and Ethernet interfaces.
• Working knowledge with Bluecoat proxy, IBM Pronventia and Proof point.
• Upgrade Cisco Routers, Switches and Firewall (PIX) IOS using TFTP.
• Installed and configured DHCP Client/Server on BT IP controller.
• Installed, configured and maintained Cisco ASA 5520 firewall to secure the Network.
• Migration of Cisco PIX Configuration to Cisco ASA Firewall Configuration.
• Up gradation of Layer 2 switches to Cisco Chassis base Switches.
• Implement sites using IPSec Site-to-Site VPN, Multipoint VPN & Remote Access VPN for the administration of local servers.
• Configuring Cisco Catalyst 6509, 3750, 3560 & 3550 switches for security based applications.
• Implemented and maintained SSL & IPSec VPN in Network for remote office and remote users.
• Maintained Network documentation extensively using VISIO and WORD.
• Performed Network Administration functions such as upgrading overly congested Ethernet through hardware, software, and re-designing the network infrastructure
Client: Ceva Logistics
Company: HCL
May 2009 – November 2010
Role: Sr. specialist-Networks
1. Project: CEVA
CEVA logistics of the world’s leading logistics companies, providing end-to-end design, implementation and operational capabilities in freight forwarding, contract logistics, transportation management and distribution management.
Responsibilities
• Part of remote solution unit which provide remote solution to Ceva customer sites on ASPAC, EMEA, NORTAM, and LATAM Regions.
• LAN/WAN Diagnostic & Configuration: In this process I handle tickets generated for troubleshooting of customer's Network issues like Routing Issues, Backup Issues, and BGP issues. ISP (Sprint, BT, Verizon, AT&T) has following WAN Technologies to connect customer N/W's. ATM, Frame Relay, MPLS, VPN, IPSec and GRE E1 and T1 lines – Troubleshooting this WAN Link .Diagnosing the root Cause of the issue faced by the Ceva customers.
• Change Management & Configuration: Changing the configurations of Customer's Routers as per Customer’s request (E.g. Adding/Advertising routes, Change in Configurations, Configuring DHCP, Changing routes to ISP).
• Field Dispatch & Control: This Process is to arrange, follow and to help Field Engineer to troubleshoot Customer Router.
• Proactive Management: In this Process I proactively monitor the customer's network as per alarms generated in Orion. This includes monitoring of Link, Interfaces and generating.
• To manage customer Cisco access points for wireless access into LAN networks.
Customer Support:
• Ensuring Customer satisfaction in accordance with Process.
• Providing Configuration support to Clients. Planning future modifications.
• Updating the case for all the Diagnostics done, to meet up the SLA.
• Synchronizing with CEVA & Third party Field Engineers for Customer Router and Media related problems. Participating in the Conference Call with CEVA Managers along with Delivery Leads.
Network Tool Used:
Support soft & Change point Developed by CEVA Software, for Handling Faults/Cases.
ORIAN Tool for Alarm Browsing.
Netcool and Opsware for network monitoring for customer.
NMS LOADER Tool for Database of Customer Devices.
View Solar winds tools {Stores Network Diagrams of the Customer}.
Client: Cisco System Inc
February 2008 to February 2009
Role: Member technical staff
2. Project: ATC (Automated testing canter) (ARF-Automated Regression facilities)
Automated testing center provide the to test different track of IOS and find numbers of bug using various Cisco platform on router and switches to test each and every technologies likes EIGRP, OSPF, IS-IS, MPLS, BGP, IPsec, on UNIX platform and need to fix those bugs with improving code into IOS and do regression testing on it.
Responsibilities:
• Part of the Regression Testing.
• Testing Platform, routing protocol, voice protocol, functionality in Cisco IOS Software on 3600, 7200, RSP, cat 6500 and 7600 series routers.
• Setting up testing environment in a lab by implementing Network Topology.
• Integrating the Test beds.
• Writing a tool command language (TCL) scripts for test environments.
• Configuring testing environment on Unix Servers.
• Working with Development Engineer to fix the IOS bugs.
Client: Government of Gujarat, India
Company: Gujarat Online Ltd.
May 2006 to February 2008
Role: Network Professional
Project: Gujarat State Wide Area Network
GOL is working on the prestigious project of Gujarat State Wide Area Network (GSWAN), which would be Asia second largest project running on IP based structure, also technically supported by Cisco.
Responsibilities:
• Configuration of Cisco routers, ATA 188 of Cisco, Audio codec.
• Maintenance of Routers and E3-Mux.
• Implemented and maintained SSL & IPSec VPN in Network for remote office and remote users.
• Configuration & Maintenance of 2mbps Modems of RAD, UTL.
• Maintained Network documentation extensively using VISIO and WORD.
• Testing & commissioning of leased lines.
• Configuration of VOIP over 36XX and 17XX V routers.
• Configuration of H.323 VoIP, MGCP, EIGRP, OSPF protocols.
• Troubleshooting voice, video and data based traffic.
REFERENCES AVAILABLE UPON REQUEST