ANNA KHINA
E-mail: *********@*****.*** **** Heidi Dr, Plano, TX 75025
Home: 972-***-****
SUMMARY
• Former professional hairstylist with 10+ years of outstanding customer service experience is looking to change careers to the Information Technology field, Online Customer Service, Telecommunication with strong preference to work from home.
• Excellent attention to details, work ethics, and conflict resolution skills.
• Effective communication skills with very diverse clientelle base.
• Works well independently as well as in a team.
• Perseverance to independently learn new computer skills.
LEARNING INFORMATION TECHNOLOGY SKILLS
• Search Engine Optimization
• Windows XP
• Typing
PROFESSIONAL EXPERIENCE
PRO-CUTS, Plano, TX 2002 – 2008
Hairstylist / Manager
• Analyzed and reconciled discrepancies in daily store revenues.
• Scheduled client appointments.
• Updated and maintained customer information records, such as beauty services provided.
• Developed new styles and techniques.
• Analyzed patrons' hair and other physical features to determine and recommend hair styles.
• Demonstrated and sold hair care products and cosmetics.
SUPERCUTS, Richardson, TX 1996 – 2002
Hairdresser / Hairstylist
• Cut, trimmed and shaped hair based on customers' instructions, hair type and facial features, using clippers, scissors, trimmers and razors.
• Addressed customers’ concerns by providing professional consultations and advice.
• Operated cash registers to receive payments from patrons.
PRO-CUTS, Plano, TX 1993 – 1996
Hairdresser
• Cut, trimmed and shaped hair based on customers' instructions, hair type and facial features, using clippers, scissors, trimmers and razors.
• Kept work stations clean and sanitized tools.
EDUCATION
Cosmetologist License, COSMETOLOGY CAREER CENTER, Dallas, TX, 1993
FOREIGN LANGUAGES
Fluently speak and write Russian language