Experienced Property Manager

Karen Kepner

***** ** ***** ******

Alachua, FL 32615

Home: 386-***-****

Cell: 352-***-****

E-mail: p5m3qp@r.postjobfree.com

Objective:

To obtain a position within a company that will allow me to use the skills that I have obtained throughout the years to the best advantage of both myself and the company that I am employed by. I am looking for a long term position that I will not have to change a long time to come

Qualifications:

I have been in Management for 23 years in the Real Estate Industry. While growing in the Real Estate Industry, I began at the bottom level and worked my way to the top as the Property Manager of a large Real Estate firm in San Diego, and then again after arriving in Gainesville, Florida. My most recent position required great organizational skills, as I managed 265 Residential Residencies, ranging from single family homes as well as multi-family units for out of state owners and a local developer. I also took the initiative to obtain my Community Association Management License in order to manage 5 separate Homeowners Associations, while maintaining my position as Residential Property Manager. I am also currently taking a paralegal course, in order to better perform within the legal areas of any job in which I am placed.

Education:

1978-1981 Louisville Sr. High

1991 Real Estate Licensing School

1991-2010 California Real Estate Licensee

Continuing Education for Real Estate Licensing

Property Management I

Business Law

Trust Funds and Fair Housing

Ethics and Agency

Property Management 2

Real Estate Contracts and Disclosures

Trust Fund Handling

Risk Management

Business Matters

2006 Community Association Management License

2010 Operations of Physical Property

Human Resources

Legal Update 1 & 2

1991-2004 California Notary

2004-present Florida Notary

2005 Completed and passed Florida Real Estate Broker courses and State Test, however due to a tragedy in my family did not complete the Continuing Education to transition from conditional license to a permanent license. Planning on getting licensed again.

2010 Currently enrolled in Paralegal Certification I

Experience:

2005-2009 AMJ, Inc. of Gainesville

Residential Property Manager/Community Association Manger

Management of 265 Residential Properties, as well as 5 Homeowner’s Associations. Responsibilities were vast, and it was my responsibility to make sure the Department ran smooth and properties were maintained professionally and efficiently. Some of the duties included, annual budgeting and financial reports, bank deposits and rent and dues collections, supervision of move in and move outs of Residential Tenants, quarterly inspection and serving notices for deficiencies and lease compliance, accounting for security deposit refunds, legal notices, real estate contracts, maintaining website for the company, MLS listings, creating and maintaining advertising, inspections, overseeing property maintenance, training and overseeing front office personnel, data input, processing paperwork for new management accounts, ensuring files are maintained and in proper order, negotiating lease renewals, filing evictions and working with in house Attorney on removing delinquent tenants, obtaining bids from independent contractors, coordinating work at Homeowner’s Associations, collections of delinquent accounts, coordinating and attending Homeowner’s Association meetings, handling annual filings for Homewowner’s Associations, coordinating and supervising elections of Officers for the Board of Directors.

2004-2005 Bosshardt Property Management

Assistant Property Manager promoted to Property Manager, my position required me to manage approximately 240 single family homes throughout Gainesville, move in and move out videos, maintain MLS listings, maintain advertising on the website, posting rental signs, legal notices, Owner and Tenant Correspondence, security deposit claims, inspections, overseeing property maintenance, training and overseeing front office personnel, data input, processing paperwork for new management accounts, ensuring files are maintained and in proper order, handling advertising for all vacancies, negotiating lease renewals and new leases.

2004 Gatorwood Apartments

Assistant Property Manager, my position required organization of the complex and get it running smoothly, coordinate turn and the maintenance department, walk through inspections after tenants vacate, and doing security deposit refunds, inputting information into the computer, hiring employees and maintaining employee records, time cards, assigning work to the office staff as well as the maintenance staff. Monthly 3 day notices, daily bank deposits, 7 day notices, ensuring that the House Rules are abided by, negotiation new leases.

2002-2004 Jack Carter Realty, Inc, Office Manager, Transaction Coordinator, Real Estate Agent

1997-2000 Worked at this company prior to a short stay in Florida, returned to California for 2 years and resumed my position at this Office

My position with this company was quite diverse. I wore many hats and did a number of jobs in the course of one day. My responsibilities included but were not limited to, obtaining new managements, contracts, legal notices, overseeing employees in the office, inspections of residential units, ensuring vendors did necessary maintenance work, reports to the Owners, rent collections, collection letters of monies owed to the company, approving bills to be paid, coordinating office meetings, ensuring other agents have necessary paperwork needed for individual sales, Real Estate Sales, relocation coordination, advertising, marketing, obtaining legal updates for all Real Estate transactions in Property Management as well as Sales, updating all computer information, maintaining monthly reports of lease expirations, management expirations, and inspections and renewing all legal contracts on an annual basis, negotiation and preparing new leases, credit reporting, all consumer services needed to get properties either sold or rented, maintaining office machines and ordering office supplies.

2001-2002 Property Manager, AMJ Inc. of Gainesville

Began working after taking a little time off due to state to state move, began working at this company as the Assistant Property Manager, was promoted within two months to Property Manager. My position with this company at this time consisted of, but was not limited to, showing available rental units to prospective Residents, running credit reports, preparing leases, lease renewals, inspections, coordinating work with vendors, monthly reports for the Owner of the company, marketing, rent collections, data entry into computer of rents received, preparing bank deposits, entering accounts payable into computer, legal notices, working with in house Attorney for evictions.

1993-1997 Lee Mather Company, Active Real Estate Agent and Administrative Assistant

Within my capacity of the Administrative Assistant to the Property Manager I had multiple responsibilities to ensure the proper operations of the Property Management Department. My job duties included, but were not limited to, all aspects of advertising for the office, create fliers for agents for new listings for window display, newspaper advertising, creating advertising for phone book and newspapers, corresponding with the editors on newspapers for advertising both the office itself and MLS listed properties, keeping track of cost to be sure that billing was accurate, all legal notices for the office in regards to Property Management, assigning work orders for units, assisting agents with listing information, working with attorneys, programming computers and troubleshooting computer problems, auditing accounts, collections of old and past due accounts, rental collections, security deposit dispositions, running credit reports through TRW verifying information and approving applications, customer relations, tenant correspondence and relations, keeping track of maintenance history on units, tenant references, any and all aspects of Property Management was split between myself and the Property Manager. Our portfolio consisted of 700 rental units.

1992-1993 Leadingham Realty, Property Supervisor and Office Manager

My job duties included, readying units for occupancy, overseeing maintenance, property inspections, approved billing, security deposit dispositions, processing applications, tenant/landlord relations, assigning work to vendors, computer entries, correspondence with residents and owners, personnel supervision keeping office machines running properly, signing of all leases, Section 8 paper work, proper office procedures and policies, legal notices, advertising, owner statements, training all areas of personnel, training of Resident Managers, collections of rents, hiring and firing of office employees, payroll, appearing in court with Attorneys for evictions.

1990-1993 Reallty World Simcal and Kinsella and Associates, Property Management Assistant

Collecting rents, hiring new contractors and processing necessary paperwork to be able to hire them, overseeing maintenance on 450 units, security deposit dispositions, processing applications, leasing and advertising, getting units ready for renting, working with individual Owners and their expenses for the units, updating all papers for extended tenancy, overseeing Resident Managers, customer relations, enforcing house rules, answering phones, collection accounts, legal notices, all necessary paperwork to keep the rental department running smoothly.

1989-1995 Kinsella and Associates, Resident Manager

While working in the office as the Assistant to the Property Manager, I also maintained a position as a Resident Manager for a 30 unit apartment complex under the management of the office for which I was employed. My job duties include the readying of units for occupancy, enforcing house rules, keeping the complex clean, assigning work to be done, overseeing work and occupants, general file keeping, showing units, collecting rents, assigning leases, hiring vendors.

1988-1989 Paul Miller Company Real Estate, Receptionist

Answered 13 phone lines, collected rents, typing, word processing, reporting vacancies to Owners, advertisements, processed legal notices, served legal notices, assisted Real Estate Agents with any correspondence or transactions they needed my help with, book keeping, ordered inventory for the office, data entry

1985-1988 Nicky’s Duble Tyme, Head Waitress, promoted to Head Bartender

Waited tables and trained new employees, promoted to head Bartender, assist in ordering inventory for bar, supervised bartenders and waitresses, customer relations, cashier

1983-1985 Price King Department Store, Sales

Ordered inventory for cosmetic department, met with Product Representatives, stocked shelves, arranged product displays, cashier, customer relations, trained cashiers.

Skills:

Typing approximately 90 wpm

10-key adding machine

Full key adding machine

Dictaphone

Bookkeeping

Word Perfect

Yard-Property Management Program

AMSI-Property Management Program

Promas-Property Management Program

Colonial-Property Management Program

Microsoft Word

Microsoft Excel

Microsoft Power Point

Internet

Computer literate, can use most programs

I feel that it is time for me to broaden my horizons and accept some new challenges in my professional life. I would like to be able to obtain a position that has job stability and that I can keep well into my later years.

References and education transcripts available upon request.

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