Customer Service Assistant

Usman Ejaz Mirza

**-** ******** *** **, Long Island City, NY 11106

(646) 515- 0984 - E-mail: **********@*****.***

EDUCATION:

Khalsa College London Harrow,United Kingdom

CIMA(Chartered Institute of Management Accountants)

Major: Accounting

Course Work: Principal of Accounting I & II

Liverpool College of Mangement Sciences London, United Kingdom

Diploma in Business Mangement

Graduated:03/2008

Liverpool College of Mangement Sciences London ,United Kingdom

Advanced Diploma in Business Mangement

Graduated:04/2010

University of Punjab Pakistan Bachelors of Arts

Major:Journalism and Political Science

Graduated: 08/2004

Board Of Intermediate And Secondary Education Rawalpindi, Pakistan

Graduated: 11/2003

High School:F.G.Boys.Sec.School, Humak,(F.A) Islamabad Pakistan

Graduated: 04/2000

TECHNICAL SKILLS:

Software Applications: MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Internet Explorer.

Operating System: Windows 95/98/2000/XP/Vista

WORK EXPERIENCE:

Total Convenience Stores Berkhamsted, United Kingdom

Sales Assistant 06/2007-01/2012

Provide excellent customer services

Cash handlingOperate computerized cash register.

Orientate and train new employees.

Store and shelve supplies.

Provide quality customer service by addressing customer questions and needs.

Operate register and handle large amounts of cash on a daily basis.

Scan merchandise on the register.

Operated computer for office use such as; for inventories, counting, fuel delivery order.

Security Industry Authority(various companies) London, United Kingdom

Door Supervision 01/2010-03/2011

Cyber City Internet Cafe/Computer Academy Islamabad,Pakistan

Owner 01/2002-03/2006

Bright Star Acadmey Islamabad, Pakistan

Teacher 04/2002-01/2004

Tutored students five days a week in Mathematics.

Aide students who had difficulties in their class subjects by providing them self- prepared notes and handouts.

Extra Curriculum Activities: Cricket and basketball

COLLEGE/JOB AWARDS:

Overall the Best student of the Year 11/20/2011

Cricket ceritificate 11/20/2011

Best Sale Assistant Award 07/2009

Languages proficiency: English, Urdu, Punjabi, Hindi

REFERENCES: Suitable references are available upon request.

Contact this candidate