DONALD TIETZ
***** ******** ****, ****** ****, IL 60467 708-***-**** ********@***.***
CHIEF OPERATING OFFICER
P&L / Market Identification & Positioning / Competitive Analysis / Startup / Turnaround
Acquisitions / Sales & Margin Growth / Budgets / Financial Planning / Process Optimization
Through a standout combination of sales, IT and financial skills, I have created a rare talent package proven uniquely effective in identifying high potential business opportunities and launching successful new ventures.
I can be particularly valuable in turning around operations struggling with tough economic conditions and limited access to needed financing and revenue. I am experienced in developing working relationships with venture capital and private equity investors. My skills enable me to help an organization move beyond survival to prosperity.
q Launching and restructuring companies around optimal strategy and execution
q Enabling high potential organizations to find success in turbulent economies
q Effectively integrating Operations, Finance, IT and Business Development
q Uncovering opportunities in problems
q Achieving benchmark growth
You will find me to be innovative, energized and willing to tackle the toughest of challenges with skill and purpose. I have a BS in Accounting from Illinois Wesleyan University.
SELECTED ACCOMPLISHMENTS
Fueled rapid new business growth. Implemented multi-tiered plan to jumpstart business at MiRadiance. Integrated pricing, marketing and sales initiatives. Utilized B2B, consumer and Internet marketing channels. Provided financing options that quickly represented 19% of sales. Drove revenue from $0 to $2M in one year.
Launched successful startup. Conducted business analysis that identified market opportunity filled by Hair Today Gone Tomorrow. Developed and executed comprehensive business plan underpinning rapid rise to regional dominance. Established sales system with 71% closing rate. Generated $8M+ in annual revenue.
Established successful new business sites. Through intensive market analysis, identified high potential business launch sites. Developed operating management systems for and opened a Cancer Treatment Centers of America hospital and three physician practice partnerships generating $35M+ a year.
Brought financial stability and growth to struggling business units. Through a well thought out combination of procedural overhaul, best practices and team building, restored orderly business management to both new and existing hospital properties of Cancer Treatment Centers of America. Increased patient satisfaction and revenue.
Combined computer and procedural improvements to maximize revenue. Integrated IT and accounting development initiatives to radically improve financial performance at Cancer Treatment Centers of America. Enabled company to capture all available revenue, an increase from $27M to $57M on only a 5% sales increase.
CAREER SUMMARY
COO, MiRadiance, 2009 to 2010. Planned and built operating, financial and business development elements of this physician practice management startup. Launched new medical centers. Acquired sites, set up HR, hired and trained staff, structured budgets and crafted sales strategies. Led managerial and administrative staff of 12.
President, Hair Today Gone Tomorrow, 1998 to 2009. Led this startup to become the leading medically-based hair removal company in the Midwest, with 25+ centers in eight states. Established and executed business growth plan. Managed day-to-day operations through management team of 55.
COO, NAAS Surgical Management, 1997 to 1998. Conducted due diligence and established business expansion plan for this physician practice management company. Developed financing alternatives and negotiated acquisition of plastic surgery practices.
Prior Assignments: Served as COO and in sequence as Senior VP of Development, Administration and IT with Cancer Treatment Centers of America. Division Installation Manager at Systems Associates. Budget Director with the Chicago College of Osteopathic Medicine.
Personal Profile: In my free time, I enjoy running, walking and virtually all sports. I am active in supporting my son’s hockey team.