Customer Service Supply Chain
Resume:
NICHOLAS B. WARD
Knoxville, Tennessee 37923
******@*******.**.***
Objective
Just relocated to Knoxville and seeking employment in the area. Offering a hard-work, success-minded attitude
and effort suitable for manufacturing, logistics, administration, general management/supervision, banking,
education/training, or other opportunities consistent with my experience and education, and employer needs.
Key Skills
Supervision & Teambuilding
Schedule and Budget Control
Office Management
Material/Inventory Management
Expense Reduction
Staff Development & Training
Logistics and Supply Chain
Customer Service
Records Management
Experience
Vision Wheel, Inc., Decatur, Alabama 2011 to 2012
Warehouse Worker
Temporary work while seeking more permanent, career position. Duties included pulling wheel orders for
customers in multiple warehouses and conducting inventory checks. Ensured orders were pulled in prompt
manner, handled documentation, drove forklift. Management increased responsibilities to include organizing the
warehouse and delegating assignments to warehouse employees. Declined offer of supervisor position for move
to Knoxville.
University of Alabama, Tuscaloosa, Alabama 2009 to 2011
Graduate Teaching and Research Assistant
Served as Graduate Teaching and Research Assistant for the Kinesiology Department of The University of
Alabama. Participated in multiple exploratory projects examining probable risk factors for heat-related injuries
among athletes. Assisted senior faculty members with instructional preparation, educational delivery, and
classroom assessment. Taught undergraduate, secondary, and elementary classes in various subjects and athletic
disciplines Tutored classes of Entry-level Athletic Training Education Program. Facilitated classroom,
laboratory, field, and discussion sessions.
Jeld-Wen Interior Doors, Hartselle, Alabama 2003 to 2009
Production Shift Supervisor
Served as the shift production supervisor and financial point of contact in the Project Delivery Team, managing
production, inventory, project budget, materials, and logistics for 40 diverse requirements. Additionally, served
as a subject matter expert on material management systems, inventory control systems, and supply chain standard
operating procedures. Performed financial review/analysis of budgets to ensure obligations and expenditures
were timely, accurate, accountable, and in compliance with appropriate regulatory controls. Evaluated policies
and expected trends and project impacts on resources, budgets, and schedules. Provided production logistics
schedules as a means to achieve customer response and capital efficiency.
Additional experience: In part-time, intermittent, and second job situations, beginning in high school and as
late at 2009, worked for Hibbett Sports, achieving assistant store manager level, and Piggly Wiggly supermarket,
functioning as produce department manager on weekends.
Nicholas B. Ward Page 2
Education
University of Alabama, Tuscaloosa, Alabama 2011
Degree: Masters of Arts – Sports Pedagogy
Athens State University, Athens, Alabama 2003
Degree: Bachelor of Business Administration – Management
Professional References
Dr. Oleg Sinelnikov
University of Alabama
Assistant Professor, Sport Pedagogy
Tel. 205-***-****
***********@******.**.***
Dr. Mark Richardson
University of Alabama
Associate Professor, Exercise Science
Tel. 205-***-****
********@******.**.***
Ron Hulse
Jeld-Wen
Vice President (Retired)
Tel. 205-***-****
Contact this candidate