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SUMMARY
Qualified Human Resources professional with an established record of being a trusted advisor to all levels of an organization. Demonstrated ability at integrating human resources priorities within business and operational objectives. Successful adaptation at working within companies varying in size and industry, within regional and multi-state settings. Reputable success of improving individual and organizational effectiveness. Ability to work in a fast-paced environment while effectively providing support to the business and human resources policies and procedures.
Over 20 years of human resources experience expands across areas including: employee relations, leadership development, business partnership development, policy development, succession planning, organizational culture change management, acquisitions, compensation and incentive development, due diligence, and legal compliance, respondent and representative.
Competent entrepreneur managing all functions of a business.
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PROFESSIONAL EXPERIENCE
OFFICIAL SAFETY SOLUTIONS April 2008 - Present
CO-BUSINESS OWNER
Fountain Valley, CA
Official Safety Solutions offers full-service safety consulting and implementation for contractors and corporations, handling all safety needs of a company including safety programs and manuals, consulting, field staffing, safety audits, incident investigations, worker's compensation case management and substance testing and reporting. Manage all office functions of business including accounting – receivable and payable, payroll, writing safety manuals, writing training programs, and various other responsibilities.
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PROFESSIONAL EXPERIENCE, CONT.
CORINTHIAN COLLEGES, INC.
July 1999-March 2008
DIRECTOR, HUMAN RESOURCES-CSi DIVISION
Santa Ana, CA
March 2002-March 2008
Accountable for the Human Resources functions in the Company’s largest multi-state Division of 3000 employees, by effectively managing six Regional Generalists, one Recruiter, one Supervisor and two Coordinators. Through successful business partnerships, integrated human resources priorities within business and operational objectives. Through achieved proficient skills, oversaw and managed all investigations, and when necessary formulated responses to third party agency charges (EEOC, DFEH, DOL, Wage and Hour Board, etc.). Provided sound guidance on all involuntary terminations which included risk assessment, approval, structuring the termination and the communication. Oversaw all Division employment law suits and defense response/statements. Through respectable business partnerships provided guidance for effective succession planning. Facilitated and trained the trainer for all management training programs delivered for the Division, 48 School Presidents, and an average of 192 School Directors. Programs included but were not limited to: harassment prevention, diversity, performance coaching, interviewing skills, human capital retention, and effective performance review writing. Effectively worked as a liaison between schools and Corporate Human Resources Departments – Payroll, Benefits, Talent Acquisition, and Legal.
• Created employee relations log identify trends to Senior Management, and to provide appropriate training programs to reduce legal matters.
• Contributed in the writing and implementation of Company’s first compensation manual, which included writing comprehensive job descriptions.
• Successfully transitioned a nine school acquisition; Company’s largest U.S. acquisition.
• Efficiently managed Division’s relocation budget, reducing costs by 20%.
• Created Division turnover statistic reporting, which lead to the creation of the Company’s first turnover report.
• Successfully streamlined the job function and responsibilities of the Coordinator position.
• Certified in Korn/Ferry International Assessments, Ken Blanchard Situational Leadership, and DISC communication assessments.
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PROFESSIONAL EXPERIENCE, CONT.
EMPLOYEE RELATIONS MANAGER
Santa Ana, CA
July 1999-March 2002
Proficiently managed all employee relations matters for the entire Company; 36 multi-state schools, approximately 2500 employees. Through skilled investigative techniques, investigated all internal complaints regarding harassment and/or hostile work environment, discrimination, wage and hour disputes and Sarbanes Oxly (SOX). Responded to all third party complaints, including EEOC, Department of Labor agencies and Attorneys. Provided comprehensive consultation to all School Presidents and School Managers. Reviewed and authorized all involuntary employee terminations.
• Assisted with developing and implementing first harassment prevention and management training for the company.
• Managed all employee related lawsuits for the Company; including attending mediations.
ROBINSONS*MAY
August 1992-July 1999
MANAGER, HUMAN RESOURCES
Brea, CA
October 1996-July 1999
Managed human resources practices for 450 non-exempt sales employees, 22 department managers and 5 senior managers in a $70 million store; including compliance with State and Federal regulations, employee relations, policies, procedures, recruiting exempt and non-exempt employees, management development, benefits, performance evaluations, compensation, and investigating harassment claims. Proficiently represented the Company at unemployment hearings, labor board hearings and small claims hearings.
• Successfully managed the morale through an 18 month store remodel.
• Efficiently recruited 200-220 temporary seasonal sales employees, each holiday season.
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PROFESSIONAL EXPERIENCE, CONT.
MANAGER, HUMAN RESOURCES
Lakewood, CA
August 1992-October 1996
Managed human resources practices for 250 non-exempt sales employees, 12 department managers and 3 senior managers in a $42 million store; including compliance with State and Federal regulations, policies, procedures, recruiting non-exempt employees, employee relations, management development, benefits, performance evaluations, compensation, and investigating harassment claims.
• Promoted to second largest volume store.
• Improved non-exempt turnover by 30% in first year.
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EDUCATION
Colorado State University - Bachelors Degree of Science, Merchandising; Minor – Human Development