Mortgage Professional/ Manager

Rolando Corzo

**** ****** ***. **, **********, CA 91311

Cell 818-***-**** *****.*******@*****.***

Objective: To obtain a challenging position within a company that will utilize my sales and leadership skills in the work force.

Experience:

12/2009-Present

Universal Protection Services Canoga Park, Ca

Security Officer

Main duties are to observe and report while incorporating communication and customer service skills. Other duties include but are not limited to answering phones, call logging, daily activity report and sign in and out vendors, patrolling and monitoring cameras.

7/2006-10/2007

E-bridge Encino, Ca

SEO/PPC Specialist

I am responsible for helping businesses with their Search Engine Optimization/Marketing and Pay-per click add campaigns. I provide businesses with organic listings on Zipweb, Google, Yahoo, MSN search engines. I assisted in web analysis, building websites & new web content. I’m responsible for finding my own leads via, surfing the internet, telephone, email and referrals.

11/2005-6/2006

Bank of America Sun Valley, Ca

Personal Banker

Bilingual Personal Banker responsible for maintaining and opening all types of bank accounts. Accounts included checking accounts, savings, CD accounts, business and many other financial accounts. Such as home loans, HELOC loans, investment accounts, personal loans and credit cards.

09/2004-11/2005

Intellirisk Management Westlake Village, Ca

Bi-lingual Collector

Contact debtors regarding their delinquent Sprint PCS phone service both in English and Spanish. Responsible for collecting a certain percentage of the amount owed on debtors’ accounts and also attaining collections goals monthly.

12/2003-07/2004

Countrywide Home Loans

Temp Loan Administration Support Simi Valley, Ca

I was involved in several departments that dealt with home mortgage loan documents. I maintained incoming and outgoing mail for loan documents such as; Deed of Trust. I also worked in the correspondence department where I was in charge of paying off utility bills on foreclosed homes that were purchased.

05/2000-09/2002

Teletech North Hollywood, Ca

Customer Service Supervisor

Started as a sales agent for Bell South Promotions and then was promoted to handle different phone services. Transferred over to Citibank credit card department were I processed credit cards for new and existing applicants. In-charged of Q&A for All State 3rd party verifications. DirecTV Sales lead agent/supervisor. As a supervisor I was responsible for payroll, recruiting, sales training and hiring.

Education:

2005-2011 Los Angeles Valley College Valley Glen, Ca

Major Fire Science Associate Degree

Skills: Microsoft Office

Bilingual-Spanish

Typing 55 WPM

10-key by touch

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