Front Office (Medical) receptionist

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Personal Resume of Pamela S. Deal

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828-***-**** (home)

******.****@*****.***

OBJECTIVE: To obtain the position of front desk (medical) receptionist

PROFESSIONAL PROFILE:

Highly motivated and results-oriented individual with a proven record of cross-functional team

support, effective multi-tasking, interpersonal skills and time management in a fast-paced

environment

SKILLS:

* ORGANIZATIONAL

- Delivered administrative support in producing all forms of office communications for up to

fourteen full-time and eleven adjunct faculty.

- Developed database, mailing, registration, and record-keeping for forums and events.

- Worked efficiently under pressure with attention to detail.

- Always met deadlines under most limiting time constraints.

* INTERPERSONAL

- Demonstrated the ability to multi-task and serve a variety of personalities while employed

by two schools within Lenoir-Rhyne University.

- Provided excellent customer service by phone and in person.

- Resolved faculty, student, staff, and questions by the public effectively and efficiently.

- Maintained confidentiality of faculty salary information required for ACBSP accreditation.

* MANAGEMENT

- Hired, trained and provided work study students with meaningful duties.

- Helped acquaint new LR faculty within two schools and Alex Lee Professor of Business staff

with Lenoir-Rhyne.

* CREATIVITY AND AWARDS

- Received Margaret H. "Beth" Berry Memorial Art Award, 2nd Place, Spring 2003.

- Margaret H. "Beth" Berry Memorial Art Award, 1st Place, Spring 2000.

- President's Honor List, Spring 2001, presented thesis at Honors Showcase, Spring 2003.

- Published author in the winter edition of Roam magazine and free-lance writer for Focus

magazine in 2005 and 2006.

- Designed brochures for commercial printing for The Charles M. Snipes School of Business

Professional Development Seminars, and the Executive Business Seminars Foundation Series (for

the MBA program.) Responsible for in-house printing of Women's Mentor Luncheon Pamphlets, and

covers and graphs for Phi Beta Lambda Zeta Alpha Omicron Chapter booklets and notebooks.

COMPUTER SKILLS:

Typing speed over 60 wpm, experience using IBM PC, Microsoft Office software (Word,Excel,

PowerPoint, Publisher and Access); familiar with Adobe Photoshop, Illustrator, Pagemaker,

FrontPage and Facebook; several e-mail formats and the internet.

EMPLOYMENT HISTORY:

* ADMINISTRATIVE ASSISTANT

Lenoir-Rhyne University, Hickory, NC

- The Charles M. Snipes School of Business

2000 to May 2009

- The Donald and Helen Schort School of Computing Sciences and Mathematics

Aug. 2008 - May 2009

- The School of Communication and Literature

2000 to 2006

- Communication and Theatre

2001 to 2006

* SALES COORDINATOR I

Nextel Communication, Hickory, NC

1998 to 2000

* ADMINISTRATIVE CLERK

Piedmont Plate Processing

10/13/97 to 1/15/98

EDUCATION:

LENOIR-RHYNE COLLEGE - Hickory, North Carolina

Bachelor of Arts in Computer Aided Graphic Design, 2005

GPA: 3.92/4.00, Summa Cum Laude, Program Honors

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