Quality Assurance Manager

CAREER OBJECTIVE

“Quality Manger’s abilities help your company achieve its quality and security related goals. Active and potential projects will be stabilized with quality, security and regulatory compliance, that can be enhanced for services, allowing long-lasting relationships with the current clients and with those to be formed.”

“If you're seeking a Quality Manager to improve quality consciousness and improvise the quality zone of company's resources, experience in process development, deployment, implementation and improvement will prove invaluable. Compliance checking and monitoring come as second nature, meaning fewer and less frequent compliance issues across organization.”

WORK EXPERIENCE

MAXIS SOFTWARE THERAPEUTICS PVT. LTD. Hyderabad

Quality Manager February 2011 – To Date

• Was handling Corporate Quality as well as Product Quality at same time

• Gained hands on experience with Agile Scrum implementation for several releases

• Defined and implemented metrics framework for quality, information security as well service management standards

• Migrated to the revised ISO service management standard and prepared the company for a re-certification

MUSA SOFTWARE ENGINEERING PVT. LTD. Hyderabad

QA Consultant April 2007 – January 2011

• Process definition and implementation at various client places

• Participated in 3 Standard CMMI (Capability Maturity Model Integrated) Assessment Method for Process Improvement (SCAMPI) appraisals and completed same

• Gained thorough knowledge on various quality models with implementation of same

• Attained knowledge on information security standard and associated risk assessment and control implementation with practical implementation

• Gained thorough knowledge on high maturity practices

• Gained insight on service management practices

• Enhanced knowledge on configuration management (CM) with practical implementation with several CM tools

NAVIONICS TECHNOLOGIES PVT. LTD. Hyderabad

R&D Executive March 2006 – March 2007

• Part of Research and Development Team

• Worked on Outdoor Navigation System (ONS) Projects

• Developed QA Strategy for ONS Projects

• Developed naming convention for ease of navigation

RMSI PVT. LTD. Hyderabad

GIS Engineer – Quality Analyst September 2000 – July 2003

• Selected by CEO for the Remote Sensing division of the Organization

• Selected process implementation team member as part of organization’s ISO journey

• Defined the processes for Remote Sensing division and implemented same

EDUCATION

POST GRADUATION Andhra University, Visakhapatnam

M. Tech November 1998 – July 2000

• Remote Sensing

• Geographic Information Systems

GRADUATION Osmania University, Hyderabad

B.E. October 1992 – June 1996

• Structural Engineering

• Hydraulics Engineering

• Surveying

• Water Management

• Soil Mechanics and Foundation Engineering

• Transportation Engineering

LEADERSHIP EXPERIENCE

QA Consultant November 2008 – July 2009

• Delivered process trainings at a client place

• Passed through SCAMPI A appraisal with the client declared as CMMI Level 3 organization

QA Consultant October 2010 – January 2011

• Designed and implemented quality framework at a client place

• Achieved client accolades

Quality Manager February 2011 – To date

• Handled Infrastructure services for couple of months

• Defined and implemented strategy for streamlining departmental activities in line with ISO 27001:2005

• Handled product documentation team in designing, developing and publishing User Manuals

• Defined and implemented Test Strategy for the Organization

• Defined and implemented Quality Assurance Strategy for the Organization

CERTIFICATIONS

• Certified Software Quality Analyst

• Lead Auditor for Information Security Management System

• Lead Auditor for IT Service Management System

TRAININGS

• Trained on CMMI Introduction

• Trained as SCAMPI Appraisal Team Member

• Trained on Scrum Methodology

• Trained on IT Service Management System

• Trained on Information Security Management System

SKILLS

• Process Management

• Process Improvement

• Metrics Definition and analysis

• Process Performance Baselines

• Quality Assurance

• Process Implementation Reviews

• Internal Audits

• Root Cause Analysis

• Corrective and Preventive Actions

• Configuration Management

• Change Management

• CMMI High Maturity Practices

• Process Trainings

PERSONAL DETAILS

Name: Usha Priyadarsini Karra

Gender: Female

Date of Birth: 01-June-1975

Nationality: Indian

Passport No.: F6250616

National Skills Registry IT PIN No.: 661*********

Marital Status: Married

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