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Quality Assurance Management

United States
August 18, 2012

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Mobile: +91-981******* ~ E-Mail:


Assignments in Project Delivery Management / Software Quality Assurance &

Testing with an organization of high repute


o 7.8 years of software testing experience in End to End Software Testing

Life Cycle and SOA Quality Assurance activities on Web, Desktop & Mobile


o Domains worked on :BFSI,HR,E-Learning,Healthcare,SAP(CRM,PSCD,XI,PI,IS-U)

o Testing Types performed : Functional, Maintenance,System

Testing(ST),System Integration Testing(SIT),End to End


Acceptance Testing(UAT),Security and Mobile testing.

o Methodologies worked on : V Model,Agile Model,Waterfall Model.

o 2 years onsite exposure in UK through capgemini.

o 1 month onsite exposure in Australia through capgemini for project


o Managing team, work allocation and training.

o Proficient in various Test management and Defect Management tools.

o Significant exposure in working with cross - culture client of UK and

recently with Australia client.

o A team player and leader with excellent relationship management &

interpersonal skills as well as strong analytical, problem solving &

organizational abilities.


> Preparing test plans, test cases and test scripts for tracking defects

and fixes.

> Tested and certified software defect fixes and new functionality and

reviewed test summary reports.

> Assisted with analysis and verification of software defects reported to

determine validity, clarify and made recommendations.

> Performed scenario based testing from the perspective of various client


> Created and maintained quality system documents and records. Eg.

Procedures, forms, templates, spreadsheets, test reports, metrics etc.

> Ability to design, document & execute functional, regression, black box,

integration & system test cases.

> Strong organizational & time management skills.

> Strong capacity for logical thinking and the ability to understand

complex situations.

> Ability to work in a fast-paced, high traffic environment

> Experience working in large project team development environments.

> Experience working in an Agile and Waterfall development environments.

> Excellent written and verbal communication skills.

> Experience working in a regionally distributed development group.

> Attending project walkthrough via conference call with various

stakeholders and providing necessary inputs.

> Preparing Test Estimation, Traceability Matrix and Metrics for various


> Conducting and recording daily team meetings and maintaining MOM for best


> Plan and manage various trainings required for the team.


Since Jul'07 to Aug'12 with Capgemini Consulting India Pvt. Ltd., Mumbai as

Senior Consultant

Jan'05 to Jun'07 with Genesis Software Solutions, Mumbai as Software Test


Oct'02 to Dec'04 with Anode Technologies Pvt. Ltd., Mumbai as Associate


SPAusNet, Australia to India

AMI (Advanced Metering Infrastructure) Program was an SP-AusNet (SPA) in-

flight project that had been running since 2007 with the purpose of

providing an end-to-end (E2E) solution to support business operations for

the management of Meter Data Collections (MDC), Meter Data Management

Services (MDMS), Billing and Revenue Management. The project also addressed

SPA's obligations to comply with the Victorian Department of Primary

Industry (DPI) minimum functional requirements, rollout milestones and

service levels for AMI Systems rolled out in Victoria.

Her Majesty Custom and Revenue (HMRC) - Aspire

HMRC is a non-ministerial department of the UK Government responsible for

the collection of taxes, the payment of some forms of state support and the

administration of other regulatory regimes including the national minimum



The main business of the VOA was to value properties in England and Wales

and to produce distinct Domestic and Non-Domestic property valuation lists

for taxation purposes. In order to continue the improvement of the accuracy

of their valuations, the VOA required the ability to view the properties in

relation to the surrounding environment. This highlighted the need to

integrate the VOA database with a GIS to make more informed estimate of

individual cases and to enable large-scale elaborations based on the geo-

spatial position of the properties in relation with their environment.

EU VAT Refund

The application enabled traders to more easily reclaim VAT they had paid in

other EU states. VAT was a tax regulated by European Legislation. Traders

who conducted significant business in the UK would normally be VAT

registered in the UK. This allowed these traders to reclaim the VAT they

pay on valid business expenses. However, there were many EU traders that do

not need to be VAT registered in the UK but still end up paying VAT in the

UK. The VAT Refund Process was the process supported by the system where a

Non-Established Taxable Person applies to a Member State of Refund in order

to request a refund of VAT paid in that country and after verification, the

requested amount was refund.

OMRON247 Enhancement

Omron247 was one of the world's largest and most trusted brands in

manufacturing PLCs and Industrial Automation. Omron's sensor and controls

technologies had been improving customer's productivity, product quality

and operator safety for over 70 years. Omron had over 24,900 knowledgeable

employees worldwide with proven engineering expertise. Omron delivered

efficient, cost-effective industrial automation solutions to any

manufacturing challenge.

Menta Student Information System (MSIS)

MSIS provides for the electronic collection and storage of comprehensive

detailed data about teachers, administrators, students (PreK to 12), and

school board members. MSIS also allows for the electronic transfer of

student records from one school district to another, thus offering a unique

student tracking system.


Affinion Group is an affinity marketer of membership, insurance, package

enhancement, and loyalty programs.

American Modern Insurance Group (AMIG)

AMIG is the holding company for a number of subsidiary property & casualty

insurance companies that provide specialty products for owners of

mobile/manufactured homes; specialty dwellings such as vacant, rental and

seasonal homes; watercraft; motorcycles; collector vehicles; and


EMIS, Payroll, Recruiter

EMIS is a software company that develops and supplies computer systems

used by over half of all General Practices in UK and also internationally,

to electronically store patient notes. Like other competitor systems, data

includes all details of a patient's medical history, acute and repeat

medication record and results of blood and radiology investigations

electronically posted back to a surgery from a hospital.

Certification / Trainings Attended/Achievements

< ISQTB Certified

< Certified Tester form International Software Testing Quality Board.

< Proactively attended trainings on:

o Advance Excel

o E-Mail Etiquette



o Interpersonal Skills

o Rational Functional Tester

< Awarded as star performer by eDelivery Manager.

< Excellent feedback from onsite client for Coordination and communication.

< Higher management appreciation in analysing and escalating various

ambiguities in requirement document.

< Flexibility to work on different phase of test life cycle primarily ISIT

as well ST, security, clone, maintenance testing.

< Delivered functional and process Test basis for the new projects.


< Bachelor of Commerce in Financial Accounting and Auditing from Mumbai

University, Maharashtra, India with 63% in 2000.


Configuration Management: SharePoint, VSS & Team Foundation Server

(TFS), TortoiseSVN

Software Tools: XMLSpy, FileZilla, WinSCP, Putty, Hummingbird

& Citrix/VPN,

Database tools SQL 2005, Oracle, Sybase

Defect Management Tools: Bugzilla, JIRA, QC 11, AR Systems, Clear Quest

& PVCS Dimension

Designing Software: Photoshop, CorelDraw, PageMaker

Web Designing Tools: Dreamweaver & Front Page

Animation: 3D Studio Max & Flash Animation

OCR Software: Find Reader 7, Form Reader 6 & Omni Pages 14

Web Technologies: HTML.ASP

Hardware Skills: Assembling of Computers, Troubleshooting & LAN

Environments Java, ASP.Net, Mainframe,


Automation tools QTP 11


Date of Birth 9th February, 1978

Address 17/ A, Archana, Tambe Nagar, S. N. Road, Mulund West, Mumbai-


Languages Known English, Hindi & Marathi

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