Customer Service Manager
Resume:
BRITTANY A. WIEDERHOLT
VACAVILLE,CA 95688
***********@*****.***
OBJECTIVE
To obtain a full time position in customer service in which I can display my sales ethics or service management in which I can demonstrate my leadership abilities.
FUNCTIONAL SUMMARY
My name is Brittany A. Wiederholt and I have been working for the past 6 years. I can honestly say I am a hard worker and very dependable. I’m a team player and excellent problem solver. I’m proud to say I have been complimented on my ability to promptly catch on to tasks and carry out any duties I am instructed to do.
SUMMARY OF QUALIFICATIONS
- Currency handling
- Customer service
- Sales & services
- Front office
- Referrals
- Trained in store banking programs
- Filing
- Educated in foreign currency
EMPLOYMENT
05/2011-02/2012 Us Bank
367 Merchant St
Vacaville Ca, 95688
Branch Manager-Rachel Andre
Responsibilities: Managing currency in branch, ordering cash, pulling daily reports, pulling Gallup reports, managing losses, certified in signature guarantee, balancing travelers checks, balancing gift cards, balancing offline supplies, auditing tellers, meeting sale quotas, ensure that everything is on track for the audit, managing tellers cash limits/balancing, managing tellers daily responsibilities, ensuring that every customer is well serviced to, processing ATM transactions & managing the cash levels in ATM as well as balancing, customer service, computer skills, answering phones, solving customer problems, process customers transactions, merchant services, balancing drawer & vault as vault teller, filing paperwork, mailing customer paperwork, shipping & ordering foreign currency, night drop, securing customer information, boosting team members customer service skill/sales goals, updating brochures, opening and closing procedures.
06/08-05/2011 Wells Fargo bank
3061 Alamo Dr
Vacaville CA 95687
Service Manager Cheryl Prince
Responsibilities: managing currency , meeting sale quotas, customer service, computer skills, answering phones, solving customer problems, process customers transactions, merchant services, balancing drawer & vault, preparing deposit slips to be shipped out, filing paperwork, mailing customer paperwork, shipping foreign currency, night drop, securing customer information, boosting team members customer service skill/sales goals, updating brochures, helping with the audit, opening and closing procedures.
06/07-06/08-11/08-06/09 Meals On Wheels Of Solano County
503 Marina center
Suisun, CA 94585
Office manager Saskia
Responsibilities: preparing and packaging meals, front office answering phones routing lists, deliveries, occasionally training, responsible for caring out any tasks required of me.
3/05-6/07 dates of employment - Mervyns
2021 Harbison dr
Vacaville, Ca 95688
Responsibilities: customer service, cashier, replenishing merchandise
EDUCATION
Country High School
100 McCellan St.
Vacaville, Ca 95688
High School Diploma
REFERENCES
Name phone # year's acquainted
Cheryl Prince 707-***-**** 5yr
Grace Farjado 650-***-**** 19yrs
Sarah Spanglo 408-***-**** 19yrs
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