Thomas M. Joyce

**** **** ****** ****, ******, ME 04093

p3z6ky@r.postjobfree.com home: 207-***-****

PROFESSIONAL OBJECTIVE

** ***** ** *********** *********** Technology and business experience, which includes project management, systems analysis, system design, programming, system implementation, and documentation. Seeking a position in which I will utilize my education and past experience in either a mainframe or client server environment.

SKILL SUMMARY

Programming Languages: Oracle SQL, PL/SQL, PeopleSoft Peoplecode, PL/SQL, SQR, VSAM, SAS, Oracle SQL, COBOL, JCL, CICS, DB2, IMS, IDMS, Unix shell scripting Java (limited)

Operating Systems/DB: Mainframe: Tandem, IBM MVS with TSO, IBM DB2, LINUX, Unix: Oracle Databases, VSAM files, ISAM files

Software/Utilities: Peopletools 8.4, Librarian, Expeditor, TSO, Oracle Reports, Microsoft Office applications, Crystal Reports, SQLPLUS, TOAD, Informatica

Applications: MS Office, Crystal Reports, Oracle Reports, Peoplesoft AR/AP/GL, Business/Accounting, Inventory Control, Compensation

Systems and Applications Development Experience:

• Managed project development of applications with clients, developers, and analysts; insuring timely completion of development and design work; tracking hours and budgets and obtaining additional resources as needed.

• Directed the implementation of various client server applications including the upgrade of two PeopleSoft Financial modules.

• Developed various Account Receivables, Account Payables, General Ledger applications, Bank reconciliation processes and Insurance Compensation programs;

• Maintenance of billing, general ledger, CRM, raw materials, product, sales compensation and lockbox systems.

• BAU support and maintenance of Informatica Mapping for the different stages of ETL; corrected invalid mapping's and identified technical logical problems associated with data warehouse integrations.

• Designed and developed ETL processes and procedures for integration of AR data to Wright Express Financial Services Corporation Bank (independent subsidiary of Wrightexpress).

• Designed, coded, tested, implemented and maintained business application software for major insurance company.

• Reputation as someone who can work across business units, provide insight and objective thought, demonstrate resourcefulness and a willingness to take calculated risks.

• Developed good working relationships with people at all levels, from VP’s to data entry clerks.

• Helped develop teams through mentoring and skill transfers.

Business & Insurance Experience:

• Managed the promotion and marketing of a large disability insurer’s individual long term disability product.

• Managed back office functions for large disability insurer including supervision of customer service and policy issuance departments.

EDUCATION AND TRAINING

University of Maine, Orono, ME: B.S. - Management

University of Rhode Island, Kingstown RI: MPA

Other: Corporate sponsored IT/Business courses

Columbia University: Executive Training program - Marketing

The American College: Charted Life Underwriter (CLU)

PROFESSIONAL EXPERIENCE

Wrightexpress, South Portland, ME October 2000 - Current

Senior Programmer / Analyst: Project Management, development and maintenance of company’s Accounts Receivable, Accounts Payable and General ledger PeopleSoft applications (Oracle DB). Support and maintenance of corporate data warehouse (Oracle DB). Project Leadership, administration, development and maintenance of two additional company designed Oracle Data bases.

Computer Science Corporation, Bath, ME

Senior Programmer / Analyst: Cobol MVS and CICS development and maintenance of a proprietary application owned by Bath Iron Works.

UNUM Life Insurance, Portland, ME

System Consultant: Project Management, COBOL development and maintenance on an MVS mainframe system that provided all for the company’s Individual Insurance line of business. DB2 & VSAM systems

UNUM Life Insurance, Portland, ME

Manager Advertising and Promotions: Developed and managed the development of marketing programs, public relations and competitive analysis for the company’s Individual Disability line of business. Manager of New Business processing and Customer Service departments.

References available upon request

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