Dual certified and licensed Optician (ABOC/NCLEC)

WASEEMUL H. SIDDIQUI (ABOC/NCLEC)

*** **** **., ***. ** • San Marcos, CA 92078 • 760-***-**** • ********@*****.***

OBJECTIVE

To gain the position of a Certified, licensed Optician, where my progressive years of experience can bring a positive

contribution towards the growth and development of the organization.

SKILLS & HIGHLIGHTS

• Analytical thinker with demonstrated talent for identifying & improving complex work processes.

• Strong knowledge of administrative and clerical procedures and systems such as word processing systems, filing and records management systems.

• Adept in use of equipments such as stick and pupilameter, use of distometer, ability to use Tonometer , Keratometer and lens clock.

• Detail knowledge of various types of contact lenses its base curve, diameter and oxygen permeability.

• Fast learner with exemplary organizational skills with a high degree of detail orientation.

• Flexible team player who thrives in environments requiring effective prioritizing & multi tasking.

• Competent in Microsoft Word, Excel, Access.

• Excellent verbal and written communication skills.

PROFESSIONAL CERTIFICATIONS

• Currently holding ABO and NCLE certification and Medical Board of California license for dispensing optician and contact lens technician.

• Graduated in optical technology program from Palomar College (ROP).

RELEVANT PROFESSIONAL ACCOMPLISHMENT

Extensive Knowledge of the following Theory & Practical aspects of Optometry:

• Anatomy and function of the eye

• Theory of light and optics

• Spectacle frame design

• Spectacle lens & design

• Tools and trade

• Dispensing

• Contact lens

• Insurance

RELEVANT EXPERIENCE

Optician- Vision Center, Wal-Mart, Oceanside, CA Apr 2009 – Oct 2011

• Two & half years of experience in WAL-MART vision center as DUAL certified/licensed optician.

• Drove profitable sales and conveyed commitment to providing unsurpassed customer service by interviewing patients & identifying their individual needs.

• Analyzed and interpreted customers' written optical prescription (from the examining doctor) to determine the lens specifications required.

• Measured customers' facial features involving A & B measurements, prescription, analysis and interpretation, work order form, fitting height and vertex distance.

• Assisted customers in selecting the style and color of eyeglass frames by advising them of the size and shape best suited to both their facial features and to their optical prescription.

• Assisted and recommended customers in selecting the right type of lenses and their material such as Single vision, Bifocal, Trifocal and Progressive.

• Prepared work orders for optical laboratories providing information needed to fabricate and mount lenses.

• Utilized knowledge of various eye diseases such as Cataract, Glaucoma & Macular Degeneration in recommending suitable eyewear for patients.

• Adjusted finished eyeglasses to fit the customer by heating and shaping plastic frames, or by bending metal frames using pliers.

• Accurately billed various insurance orders such as OPTUM health, MES, VSP, United health & Secure Horizon.

• Instructed customers about the use and care of eyeglasses and contact lenses.

• Performed follow-up services, such as fixing broken frames, replacing temple screws, and adjusting & refitting.

• Ensured superior service through accurate measurements, correct pricing & realistic delivery time quotes.

• Ensured all company approved lab safety programs were implemented and maintained per company standards.

• Proactively assisted with the technical aspects of sales & product recommendations.

• Developed professional business relationship with the doctor and other associates by training & helping as needed.

Optician, Vision Works, Carlsbad, CA Aug 2008 – Nov 2008

• Drove profitable sales by providing superior customer service and accurate product recommendations.

• Assisted patients in selecting the style and color of frame & lenses as per their needs and prescriptions.

• Instructed customers about the use and care of eyeglasses.

• Filled out work orders with accuracy in a timely manner.

• Billed insurance orders online.

OTHER EXPERIENCE

Security Officer (at Hewlett Packard), Securitas, San Marcos, CA Feb 2000 - Apr 2009

• Responsible for securing all company assets by monitoring CCTV cameras.

• Patrolled facility and manned various posts as required.

• Regulated vehicle and pedestrian traffic at access points to maintain orderly flow.

• Filed reports, monitored and patrolled designated areas.

EDUCATION

2 Year degree in Biology from India.

HONORS/ AWARDS/ACCOMPLISHMETS

Exceptional Customer Service Award – Wal-Mart, February 2010.

Received Letter of Appreciation for superior customer service from multiple customers/patients.

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