Customer Service Medical Assistant

TRIANGELIA L. DONALDSON

**** ********** **. ***-***

Dallas, Tx 75287

Email: *************@*****.***

Cell Phone: (501) 310- 4695

Summary

• I have 3 years work experience in Customer Service.

• Ansering Calls, Placing Orders dealing with setting up events.

• Worked with Spreadsheets.

• My job is to make sure the customer's needs are met and questions are answered in a timely matter.

Objective

In applying for the Customer Service position I hope to further my customer service skills by bringing the knowledge that I have in customer service to the company to help better assist customer with answering questions about any product that the customer is interested in.

Employment History

October 2007 - October 2010: Caterer/Event Planner

Precious Event Catering, Little Rock, AR

customer service, handle money, handle food, take orders, inventory, planned events, consession football games and provide overall quality service.

June 2000 - July 2003: Medical Assistant

Betton Clinic, Little Rock, AR

Vital Signs, Assist Physician procedures, Phlebotomy, scheduling, medical terminology, short hand.

September 1998 - January 2008: Deli/Bakery

Kroger, Little Rock, AR

customer service, handle money, handle food, take orders, inventory, and provide overall quality service.

June 1992 - July 1998: Sandwich Artist

Subway, Dallas, Tx

customer service, handle money, handle food, take orders, inventory, and provide overall quality service.

Education

NTI University, Boston, Mass. USA

Virtual Telecommunication, Training for Work at Home, General Certification, Nov. 2011

Southeast College of Technology, Little Rock, AR, USA

Medical Assistant, Associates Degree, May 2000

Baptist Medical School of Nursing, Little Rock, AR, USA

Certified Nursing Assistant, CNA License, August 1999

Interpersonal Skills

Over the course of my career,I have gained important skills in communication with working to meet customer's needs also building up my ability to excel, while also building a relationship with my co-workers to help them as well as myself to exceed. I have learned highly effective team-building in other area's to strengthen my knowledge.

Hobbies

During my time away from work I love to spend time with my children & grandchildren. I love to take vacations. I love to cook, read & watch t.v.

Languages

English

Very little Spanish but I am willing to learn more

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