Bilingual Receptionist
Resume:
Nilda Rodriguez
*** ******** ***, ********, ** 33815
*******@*******.***
OBJECTIVE
To gain professional growth as a team member executing critical services that contributes to the profitability of a company.
SKILLS PROFILE
Bilingual (English/Spanish)
Good filing and organizational skills
Experience in handling confidential paperwork
Ability to take accurate phone messages and deliver messages promptly
Good customer-relations background
Self motivated with leadership skills and experience
General office skills
Multi-line Phone
EMPLOYMENT HISTORY
Midtown Medical Lakeland, FL 2007-2009
Massage Therapy Assistant
Assisting Patient with care
Preparing patient for therapy
Gave patient treatment as Doctor prescribed
Scheduling patient appointments
Inbound/Outbound calls
Urquiza Pediatrics Lakeland, FL 2005-2006
Receptionist
Microsoft Word
Multi-line phone, email
File, Fax, Prepare documents
Run errands as needed
Scheduling patient appointments
Insurance verification
Collecting payments
Inbound/Outbound calls
GC Services Lakeland, FL 2003-2004
Deposit Representative
Inbound/Outbound calls
Microsoft Word/ Excel
Multi-line phone, emails
Activate phone services by pulling credit report
Money transaction via credit card/checks
Newport Auto Body Lakeland, FL 1991-2003
Office Manager
Microsoft Word/Excel
Multi-line phones, email
File, Fax, Prepare documents
Run errands as needed
Collecting Payments
Inbound/Outbound calls
EDUCATION
Jose de Diego Aguadilla Puerto Rico High School Diploma
Safety Training and Consulting OSHA/NCCER Certifications
References Available Upon Request
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