Customer Service Sales
Resume:
SHERMAN WILSON, JR.
Huntsville, Texas 77341
***********@*****.***
Objective:
I am seeking an opportunity, in a growth-oriented organization, to enhance my excellent leadership, entrepreneurial, customer service, and management skills as I pursue my Bachelor’s degree.
Key Skills/Competency:
Proven history of balancing competing priorities and tight deadlines without sacrificing quality.
Recognized by supervisors for detail orientation, multitasking abilities, and timely completion of projects.
Skilled in the entire Microsoft Office Suite. (Excel, Word, Outlook, Publisher, and Access)
Education:
Sam Houston State University
Huntsville, Texas
Bachelor of Business Administration in Management – May 2014
Experience:
October 2011- December 2011
Brookstone- Houston, Texas
Sales Associate (Seasonal)
Advised guests of current deals and special promotions.
Coordinated all cash and credit transactions via computer register.
Addressed and resolved any customer conflicts and/or concerns.
July 2009 – June 2010
United States Department of Veterans Affairs- Houston, Texas
Office Automation Clerk
Oversaw the development, production, and distribution of all VISN 16 MIRECC post-combat recovery products for veterans.
Coordinated the delivery of MIRECC products to recipients world-wide.
Created, maintained, and analyzed multiple databases of satisfaction surveys and inventory.
Systematized the production of products, streamlining distribution.
Assisted Principal Investigators with general administrative duties and other special projects.
April 2008 – July 2009
Baylor College of Medicine- Houston, Texas
Data Entry Clerk
Compiled, analyzed, and recorded all survey data for the Director of HIV Services in Harris County.
Helped maintain and debug multiple city-wide Microsoft Access databases.
Aided supervisors with administrative duties.
References: Available upon request
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