Customer service, Collector, Data entry experience

Patricia Carrion

***** *** ******* *****, ********, Ca 93550 661-***-**** *******@*****.***

Objective: To become a member of a company where I can contribute my organizational and detail oriented skills

Skills: Multi line phones, typing 50 wpm, 10 key, accounts receivable, data entry,general office duties, conflict resolution, customer service, pc literate, excel.

Experience:

Collector

12/2006 - 10/2007 Professional Medical Recovery, Woodland Hills

Collected on past due medical bills

Handled disputes

Processed credit card payments and electronic checks by phone

Took incoming and made outgoing calls

Set up payment arrangements

Processed insurance claims and knowledge of insurance procedures

Knowledge of the Fair Debt Collection Practicing Act laws and Hippa laws

Filing

Excellent skills in conflict resolution

Collector

10/1999 - 6/2000 Allstate Imaging, Chatsworth

Collecting on past due printer and office supplies

Handle payment‘s disputes

Sales

Collector

04/1997 - 10/1999 Countrywide home loans, Simi Valley

Collected on past due mortgage payments

Took incoming and made outgoing callings

Took payment by phones

Took care of payment disputes

Made payment arrangements

Education: Balboa High School, Van Nuys, Ca

Graduated in 2002

References:

Available on request.

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