Customer Service Public Relations

Nicole Ayilola

*** ******* ****** *******, ** ***12

*******@*****.***

Cell 770-***-****

Objective: To obtain, knowledge and experience through jobs, internships and a promising career in mass communications and public relations.

Education:

Claflin University 2009-2011 Orangeburg, SC

Major- Mass Communications

• Practicum: Radio, Produced and recorded own radio show bi-weekly

• Basics to Writing and Reporting, wrote 1 to 30 min feature programs

• Television and Radio, recorded voice over and conducted on-screen interviews

Work Experience:

V103/Waok/CBS Radio Intern Atlanta, GA

• V103 Internship Summer of 2010, Number one Hip hop and R&B station in the South, in association with CBS radio affiliates

• Scripted 15 second to 1 minute radio news segments and WordPress posts

• Assisted, radio personalities, news anchors and producers for daily show

Outback Steakhouse Stone Mountain, GA

• Server, used Customer Service Skills and an abundance of fast paced work experience to supply Guest Maximum Satisfaction, Worked with a team and on solo projects to deliver food, service and a gratifying experience to every guest

• Cleaned, bused and kept section of restaurant up to par. Handled credit card receipts, customer money and tip money, financial knowledge was needed

Communication Experience:

Mass Communications 2005- Current

• VOX Teen newspaper staff Atlanta 2008-2009

• BE Magazine Style and Writer Intern Summer 2011- Current

• March of Dimes 2009-2011

Extracurricular

• Customer Service certificate, DeKalb Technical College

• WCUR Radio Personality and Public Relations Representative 2009-Current

• Public Relations expert for Pulse Dance company at Claflin University 2009-Current

• En Veux Modeling Company at Claflin University 2009-Current

Technical Skills

• WordPress, All Microsoft Office, MerchantOS, Mail Chimp, Adobe Acrobat, WordPerfect

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