Customer Service Sales

Objective

To obtain experience while successfully maintaining a career of my choice.

Experience

May 2009- Present Bank of America

Tampa, Fl

Commercial / Vault Professional Teller

Process transactions correctly in a timely manner

Handle all business transactions upon entry to the banking center and change orders

Balance cash drawer each day

complete banking center cash i-com daily

Balance TCD “Teller Cash Dispenser” weekly

Balance Cash Vault

Achieve monthly referral goal “3 per day”

Protect customer information

Make sure banking centers cashiers checks and money orders are properly dispersed.

Ship out commercial deposits to Brinks each day

Coach and train new associates giving constructive criticism

July 2008-December 2009 Steinmart Tampa, Fl

Customer Service

Making sure cash is balanced for the register each day.

Provide customers with exemplary customer service.

Answering phones and giving requested information in a timely manner.

Mailing out merchandise upon request.

Meeting a monthly goal to sign customers up for a credit card.

Organizing all media and money related records for each day.

December 2006 – July2008 Belk Company Pensacola, FL

Sales Associate (commissioned)

Increase sales by creating attractive visual displays.

Execute excellent customer service.

Suggest new and other products to complete the customers’ selection.

Meeting a weekly goal to sign customers up for a credit card

August 2005 - July 2006 JC Penney’s Retail Little Rock, AR/Pensacola, FL

Sales Associate

Provided exemplary customer service.

Replenished garments in their proper location.

Created a fast and friendly check-out experience for customers.

Education

2007 Pensacola High School Pensacola, FL

General Education, Diploma.

Graduated in top percentile of English class.

Currently in college to earn AS in Paralegal studies.

Accomplishments

2006-2007

Three time first place winner Barnes and Nobles® Essay contest.

2004

First place winner Pablo Picasso Art contest

February 2009

Steinmart Associate of the month

References: Upon request

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