JOANN F. DEFEO
*** ******* *****, *******, ** ***01
Cell: 856-***-****
******@*******.***
ADMINISTRATIVE ASSISTANT
I am seeking a position in the capacity within the general business, real estate or medical office environment, bringing the following experience, skills and attributes:
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● Extensive experience in working with the general public, medical records office and real estate construction office settings providing my interpersonal communication, customer service and office support skills.
● Manage details of screening calls, correspondence, contracts, records, filing, expense reports, inventory control and marketing.
● Highly organized and able to manage the diversity of high priority projects in a fast paced environment with accuracy.
● Prepare contracts, records, marketing and sales reports.
● Execute word processing, and excel projects including large scale mailings, labels and correspondence.
● Handle inventory of supplies and secure savings for budget.
● Skilled in computer MS Word, Excel and Word Perfect. Can move & retrieve data to CD and USB storage. File, fax and copy using complex office equipment.
CUSTOMER RELATIONS & COMMUNICATION
● Exercise independent judgement, decision making abilities and high level of confidentiality.
● Collaborate with various levels of management to gather information pertaining to key issues.
● Act as a liaison between management and field personnel to ensure proper communication.
● Distribute company literature and follow up with computer data, meetings and reports.
● Kind, caring and compassionate to others and their needs to provide service with a smile.
WORK HISTORY
1984-2003: Medical Records Coordinator: NJ Board of Nursing CHHA, NJ Registry DOHSS
2003- 2009: NJ Real Estate License: Marketing, sales & leasing. (New Home Construction)
Currently unemployed due to economy. I posses a Recommendation Letter from my former employer. Successful in all my career opportunities and well liked by team members.
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