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Customer Service Manager

Location:
Georgetown, TX, 78633
Salary:
30,000
Posted:
August 28, 2012

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Resume:

Amy Treadway

*** ******* **, **********, **. ****3

Cell805-***-**** Home512-***-****

p2cibu@r.postjobfree.com

EXPERIENCE AND SKILLS

Organized, reliable and efficient in the following areas:

• UPS, Fed-ex, USPS international and domestic shipping

• Freight Lines- interstate and intrastate shipping using many trucking companies

• MAS 90- accounting Software

• General Office Microsoft/ Excel

• Building professional relationships • Office management and clerical skills including payroll, accounts receivable and payable, human resources and purchase orders.

• Management of a large range of duties including offices, warehouses and employees

PROFESSIONAL EXPERIENCE

Packsource Systems, Simi Valley, CA.

Administrate Assistant Salary $26,000 per year

February 2011– August 2012

Responsibilities:

• Answering phones

• Customer service via telephone and electronically

• Filing, invoicing, issuing purchase orders

• Quoting customers and calling for quotes from vendors

• Receiving purchase orders

• Managing drivers daily schedule of picks ups/ deliveries

• Maintaining relationships with vendors and customers

ABE Releasing Inc, Thousand Oaks, CA.

Part-time ( Family Business) Salary $20,000 per year

April 2009 – February 2011

Responsibilities:

• Internet sales, fulfillment and product distribution

• Processing, packing and shipping from 200-500 orders per day

• Tracking orders and communicating with shipping software and transportation companies

• Customer service on telephone and electronically

• Issuing returns, refunds and credits

• Maintained existing websites, product inventory, pricing, office and shipping supplies

Taylor Made Inc, Chatsworth, CA.

Post Production Manager – Salary $52,000 per year

June 2006 – April 2009

Responsibilities:

• Managing daily schedules, deadlines, preparing trade show booths and equipment

• Keeping several employees from different departments on task

• Filing, invoicing, purchase ordering

• Speaking with vendors, printers and replicators etc.

• Key holder-opening and closing duties

• Directly working with art and production departments to coordinate making deadlines

Taylor Made Inc, Chatsworth, Ca

Warehouse Manager – Salary $ 40,000 per year

July 2002 – June 2006

Responsibilities:

• Shipping Manager- UPS, Fed-Ex, multiple freight lines

• Maintained stock, Inventory reports, data entry

• Packing, Pulling and processing orders

• Buyer of outside product from numerous vendors

• Managed 10-12 employees

• Promoted to post production manager June 2006

Diversity Media, Chatsworth, Ca

Asst to Production Manger/ Front Office- Salary $32,000

May 2000 – July 2002

Responsibilities:

• General office duties-answering phones, payroll, filing

• Accounts receivable and payables

• Freight lines- shipping management

• Scheduling meetings and appointments for supervisor

New Beginnings Ltd., San Fernando, Ca

Warehouse Manager- Salary $27,000

October 1995 – May 2000

Responsibilities:

• Managed 6 employees

• Stocking, packing, shipping product

• Daily employee schedules and task planning

• Buyer of outside product

• Responsible for all inventory

EDUCATION

Souderton High School, Souderton, PA.

General Studies- Graduate

1989-1991

REFERENCES

References are available upon request.



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