Lisa E. Corona
Tracy, CA *****
OBJECTIVE: Energetic professional seeking opportunity to work from home or part time in office environment.
SUMMARY: Over ten years Sales Administration…strong customer service skills…
efficient...works well under pressure…motivated to succeed…
EXPERIENCE:
October 2006 –
Present LIBRARY AIDE/CUSTOMER SERVICE, Tracy, California
Perform Circulation functions, heavy customer service behind desk and on floor, organizes shelves, dewy decimal filing, customer
Application,
ORDER COORDINATOR
DIGITAL MICROWAVE CORPORATION, San Jose, California
February 2000 - Account management of domestic and international accounts using August 2000 ORACLE software, sales support interfacing with master scheduling, production planning, shipping, and finance, managed customer inspections and identified non-compliant orders.
ORDER ADMINISTRATION ACCOUNT MANAGER, Level 4
CENTIGRAM COMMUNICATIONS, San Jose, California
November 1997 - Account management of high visible accounts, order processing on
January 2000 OMAR/ASK MANMAN, backlog management, implemented report
on cycle time for all orders within department (EXCEL), interfaced with
manufacturing, Traffic, Sales, Finance on a daily basis, technical knowledge pertaining to product configurations, authorized returns,
issued credits, promptly responded to and resolved customer issues,
trained and motivated new personnel within department, worked under
little supervision.
SENIOR ORDER ADMINISTRATOR
TIME WARNER INTERACTIVE, Milpitas California
September 1990 - Processed all orders on OMAR/ASK MANMAN (certificate) in fast
July 1996 paced office environment, managed 500+ consumer accounts, interfaced
with all departments, managed daily backlog and shipping logs, assisted
marketing with new product release and represented company at trade shows, manned 800 line for consumer sales, promoted to account management within one year with company.
REFERENCES AVAILABLE UPON REQUEST