Nicte Sefcik
**** ****** ****** ** ***.***** Kennesaw, GA 30144
678-***-***** *********@*****.***
Objective: A challenging position, where my experience and creativity can be utilized in the make-up Industry.
Qualifications:
• Proficient in Microsoft office applications, including word, Excel, PowerPoint, Outlook.
• Bilingual: fluent in English and Spanish
• Type 40 wpm
• Strong attention to detail.
• Excellent abilities to multi-task.
• Organized: Meet deadlines.
• Excellent communication and interpersonal skills, verbal and written.
Experience:
2001-2002 Alpha GYN Group -Dr. Daniel Mcbrayer (Medical Assistant)
• Coordinate Patient services: filled out paper work, took vital signs for patients.
• Assisted Doctor in rooms with patients.
• Filled out lab work for patients.
• Monitor and report lab results to physician for review.
• Translated from Spanish to English.
• Set up rooms for minor surgeries and regular patient’s visits.
• Provided secretarial assistance: telephone, scheduling etc.
2003-2004 Donnelly Communications, Inc (Customer Service)
• Answered inbound calls in a friendly manner.
• Placed orders in computer for customers from catalogs.
• Helped customers find items in catalogs.
• Provided customer service for customers with complaints.
2004-2005 Orkin (Customer Service and Sales)
• Respond to and resolve customer complaints.
• Course taken for handling irate Customers.
• Assisted Sales department: set up new accounts for Pest Control.
• Fully explaining type of service offered.
• Utilize techniques to persuade customers to purchase service.
2005-2009 Safeway Insurance Company (Dispatcher)
• Set up drive in appointments for appraisals of vehicles.
• Organize work schedule for drive in appointments.
• Provided schedule to appraisers to be executed.
• Coordinated assignments to each appraiser’s territory.
• Monitored completed assignments.
• Handled end of the month reports for incoming checks, vehicle rentals, and appraiser’s numbers.
• Maintained the annual calendar to manage all appraisers time off.
• Handled special projects in a timely manner.
2008-2011 Freelancing: Makeup Application
Education:
2007-2009: Kennesaw University: International Affairs.
2010: Charles Gregory Academy: Makeup Artistry.
References: Available upon request.