Process Associate, MS Office and Typewriting
Resume:
CURRICULAM VITAE
P. ASHOK KUMAR
Mobile No: 904-***-**** Krishnapuram, Nandhivaram,
Guduvanchery –603 202
Email: ***.*********@*****.***
Objective:
Seeking a responsible and challenging position in an organization where in I have a role to fulfill the goal leading towards the development of the organization.
Academic Qualification:
M.B.A., (H.R.M) Annamalai University in 2010, B.Sc., (Chemistry) S.I.V.E.T College, Chennai (Affiliated to Madras University) in 2001.
Professional experience:
Working in Williams Lea India Pvt Ltd as a Process Associate in from 06th Sep 2010 to Till Date.
Role: Process Associate in Health Care
Roles and Responsibility: Operations in Pharmacy Benefit Management (PBM)
Identifying the form types and assuring that the right template is auto -populated, failing which the right template is manually assigned.
Recognizing the handwritten prescription information and converting them to electronic format in the appropriate manner.
Realizing the client’s needs on a day- to-day basis and work towards it, self-evaluation through the quality scores and feedback, productivity metrics, etc., to focus and achieve the required quality and productivity standards. Rendering quality checks on documents that reaches post character recognition.
Updating the production sheet and time sheet on hourly basis for self evaluation
Contribution: Delivered accurate and timely documentation of prescription data.
Load Balancing to ensure that performance metrics are achieved.
Achievements: Rewarded incentives multiple times for achieving performance standards (quality, production and productivity)
Built and maintain effective relationship with the team, and Managers.
Worked in Sundaram Business Services Limited (A division of Sundaram Finance) as a Process Agent in Life Insurance from 15th Oct 2007 to 28th Aug 2010.
SBSL Project 2 – Job Profile: ICICI Prudential Life Insurance – KYC process - Fund Transfer in Payout Operations ( 3rd April 2009 – 28th Aug 2010)
Customer requests for Surrender or Partial With drawl.
Branch collects the request form and supporting documents scans the form in Omni Docs, Log a call in Spaarc and triggered the Surrender or Partial with drawl amount in Life Asia site.
Received the total payouts data from our client on daily basis.
We have to verify the request form (Policy No., Insurer Name, A/c Number, A/c type, MICR code and IFSC code, KYC documents and signature and monitoring the transactions of the customer) if everything is valid we have to process the Fund Transfer Via ECS mode: Electronic Clearing System, NEFT
Mode: National Exchange Fund Transfer, Cheque mode or Auto Cheque Mode and authorize the payment and transfer the funds for behalf of Remitter bank to the Beneficiary Bank Account. Otherwise discrepancy will assigned to the corresponding branch.
Calculating the NAV based upon payouts
Sending reports to the client on daily basis and maintains the report and discrepancy consol file.
SBSL Project 1 – Job Profile: Reliance Life Insurance – Agent Recruitment (15th Oct 2007 – 28th March 2009)
Validating a document of an advisor
Storing advisor details in Internal Database.
Registering an advisor to IRDA (Insurance Regulatory and Development Authority) for License.
Creating a Client Code and Agent Code for advisors.
Sending Reports to the Branches.
Dispatching Welcome Kit for advisors.
Worked in Talent Maximas Pvt Ltd (Citifinance) as a Loan Processing Executive from 01 st Dec 2005 to 31st July 2007.
Role: Customer Support in KYC process
Roles and Responsibility
Before doing a business with the customer and signing in the agreement we have to investigate the customer and to verify the identity of the KYC of the customer.
Then we have to monitor the transaction of the account of the customer and verifying all of them and we have to do business and to maintain the relation-ship with the customer.
While doing business, the financial intermediate will monitor the customer behavior, and any change in behavior, including false identities, unusual transactions is the indications of Laundering.
Worked in Shriram City Union finance as a Financial Executive from 01st Mar-2004 to 30th June-2005.
Role: Financial Executive in KYC process
Roles and Responsibility
Customer selects the product and wants in finance sector in which they want to select finance option with zero percent interest.
We offered all the products through finance in which customer buys without cash through he wants to purchase in finance itself to motivate to get the customer through finance and verifying the identify of KYC and monitors the transaction and doing the business with the customer.
Doing a Rice stall Business from 12th Oct 2001 to 15th Feb-2004.
Purchasing a lot of Food products and stored in gudown and sell to dealears.
We can able to sell to customers when buying a lot of purchase and we deliver to home and also supplies to the markets
Personal strength:
Self Motivated, Determined & Hardworking
Success Oriented, Team Player
Good Planning Skills
Quick learning of new initiatives.
Skill sets:
MS -OFFICE (Excel, Word, Power Point)
Type writing in English
Personal details:
Name : P.ASHOK KUMAR
Date of Birth : 07/04/1981
Father’s Name : D.Parthasarathy
Gender : Male
Nationality : Indian
Languages Known : English, Tamil, Telugu
Declaration:
I hereby declare that the above –mentioned information furnished above is true to the best of my knowledge.
Place: Chennai
Date:
(P. Ashok Kumar)
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