Customer Service Sales Representative
Resume:
Lori Crawford
Gretna La. ****6
*********@*****.***
Summary of Qualifications:
Experienced and motivated professional desires a position that will fully utilize my background in Sales, Customer Service
and Office Administration. Proven ability to maximize customer service. A self starter who works independently or as a
team member. Committed to achieving success in a progressive enviroment that promotes professional advancement and
career growth.
. Customer Service
. Client Relations
. Accounts Receivable
. Ability to Multi Task
. Self Starter
. Excellent Communication Skills
Technical Skills: 10-key Touch, Windows 98, 2000, and 2007, MS Word, MS Excel, MS Power Point
Programs: Quickbooks, SAP, Greatplains
Experience
Harrahs Casino New Orleans July 2011 to Current
Casino Ambassador- On Call
Greet and acknowledge every customer with eye contact and a smile
Assisting them in enrollment of our Total Rewards Program
Offer extra special attention to the needs of our elderly customers
Creating memories and lasting impressions
Actively Seeking Employment January 2011 to July 2011
RTUI Inc July 2009 to January2011
Account Coordinator / Appointment Setter
Calling local businesses in and around over 8000 cities setting qualifying appointments for ouside sales rep
making sure all appointments are set with owners
Log in contracts daily from outside sales representative
Work closely with clients by emails and calls to make sure their ads were going to meet deadline
Work closely with artist and making sure of correct spelling and correct color on ads were meeting client’s needs
Ensure all ads were meeting deadlines to go out in stores all across different states
Provide client satisfaction
Unemployed & Actively Seeking Employment December 2008 to July 2009
After being laid off due to hurricane Ike, I was unemployed and was actively seeking employment
CISCO Inc November 2006 to December 2008
Collection Support Administrator
Run several account reports daily using cubs system and assigning daily accounts to collection representatives
Answer daily emails and calls
Mail and fax daily letters to clients
Ventura Staffing September 2006 to November 2006
Various temporary assignments
Family Care Medical February 2006 to September 2006
Customer Service Representative
Physicians member network planning and appointment scheduling
Telecommunications
Maintain records on answering questions about membership and discount offers and regulations
Provide excellent customer service
Hurricane Katrina Displaced Seeking Employment
August 2005 to February 2006
ABC Telcom July 2000 to August 2005
Customer Service Representative
Answering questions about technical services and repairs
Provide excellent Customer Service
Increased sales volume with different communication strategies and company events
Maximized key customer business to exceed corporate average by 60 percent
Developed strong team relationships
Displayed positive leadership and inspired peer cooperation
Actively Seeking Employment March 2000 to July 2000
Due to the closing of the location or Sprint, I became unemployed and was actively seeking employment.
Sprint PCS April 1998 to March 2000
Customer Service & Sales Representative
Wireless communication sales to include top salesperson,
Perform minor repairs
Provided excellent customer service
Actively seeking employment August 1997 to April 1998
Due to the lay off with Thumbs-Up, I became unemployed and was actively seeking employment.
Thumbs-Up Communication June 1992 to August 1997
Sales Representative
Newspaper sales to include 2nd top salesperson of the year
Created, executed, and, evaluated newspaper inventory plans
Education
Warren Easton Sr. High
Received High School Diploma
Southern University Of New Orleans
Associates Mathematics
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