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Sales Customer Service

New Bern, NC
August 30, 2012

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Lori Perkins-Ashbrook

*** *** ********* **., *** Bern, NC. 765-***-****

To Whom It May Concern:

It is with great enthusiasm that I submit my resume for consideration for a

position in your company. I have recently relocated to the East Coast area

of North Carolina, in New Bern.

Upon reviewing my qualifications, you will discover that I have a broad

base of experience in computers, management and supervision, and customer

service skills. With an overall work experience period of over twenty years

in the clerical & design field, my skills could be beneficial to your


I would appreciate the opportunity to meet with you soon and discuss my

qualifications in more detail. Please contact me at 765-***-**** to set up

a time. Thank you in advance for your consideration.


Lori Perkins-Ashbrook


Allen Campbell Sales Greenfield, IN


Jamie Cox Customer Relations Richmond, IN 765-969-


Carolyn Hollinger Sales Greenville, OH


Diana Helton Senior CSR, Richmond, IN


Lori Perkins-Ashbrook

526 Old Vanceboro Rd., New Bern, NC. 765-***-****

OBJECTIVE: To obtain a job that will further my education and training

while building a solid career.


| Administrative Skills | |

| AS400 Software | | |

| Blue Print Editing/Copying | |

| Call Center | | |

| Computer Tech Training | |

| Customer Service | | |

| Desktop Publishing | |

| Email Corresponding | |

| Employee Training | | |

| Filing & Organization | |

| Logistical Software | |

| Management Skills | |

| Microsoft Programs | |

| Multi-line Phones | | |

| PC/MAC Training | | |

| Photo Editing | | |

| Purchasing | | |

| Scanning/Faxing | | |

| Scheduling Appointments | |

| Typing & Proof Reading | |

| Writing Job Quotes | | |

PERSONAL DATA: I have recently relocated to the East Coast area of North

Carolina and searching for a possible career to grow with. I am a

determined, hard-working individual who is always looking for a challenge.

I enjoy working with people or I can work very well alone. I am searching

for a job that could further my abilities and education and allow me to

grow within that company.


2012 - Summer - Attended Summer classes at Ivy Tech Community College.

1993-1994 - Attended Sinclair Community College as a student for Visual


1985 - Graduate of Union City Community High School, Union City, Indiana.


10/7/10-8/3/12 Master Brand Cabinets Inc. - Richmond, IN - CSR for

Richmond Call Center. Assisting customers and dealers with purchases and

warranty issues of cabinets and determining appropriate actions to be

taken. Keying in orders for new and existing customers. Tracking deliveries

and loads for customers saving pertinent information on the deliveries.

Auditing fellow team mates keyed orders to assure accuracy of orders.

Salary $12.00 Hourly

2/9/09-10/4/10 ESCO Communications, Richmond, IN - Sales Administrative

Assistant- Assisting the Sales Department with administrative and office

support activities such as: Fielding telephone calls, receiving and

directing visitors, word processing, filing, and faxing, Internet research,

coordinating the submission of proposals, bids & estimates, planning

meetings, tracking sales progress, maintaining department database records.

Salary $10.50 Hourly

12/9/08-2/6/09 Ivy Tech Community College, Richmond, IN - Student Affairs

Assistant- Assisting students with admissions, identifying the needs of

students and determine most appropriate action to meet students

expectations. Answering telephones and directing calls to appropriate staff

members, scheduling COMPASS testing appointments and assisting with

telephone recruiting efforts. Assist with all special projects and

mailings, filing, data entry, telephone and clerical assisting. Salary

$9.00 Hourly

9/9/08-3/14/09 Office Max, Richmond, IN - Impress Design Specialist -

Designing, copy services, binding services, email service, etc. Salary

$9.00 Hourly

7/30/06-10/30/07 The Pal-Item-Richmond, IN - Desktop Publishing -Ad

Builder, Designing ads using Multi-Ad, Word, Photoshop, email

corresponding, & proofs. Salary $11.50 Hourly

6/30/03-5/10/05 The News Herald, Lenoir City, TN - Composing Manager,

designing & scheduling ads using Page Maker, Quark, Illustrator, Word, &

Photoshop, training of employees, in-house technical support, email &

proofs. Salary $9.00 Hourly

9/10/01-5/10/03 Troy Sunshade Co. of Greenville, OH - Art

Director/Supervisor, also 9/10/91 8/4/96 Designing (Corel Draw) and

scheduling of art, supervision of printing department and screen

department, color formulating of inks, managed and trained 7-9 employees.

Salary $10.50 Hourly

9/5/99-8/31/01 The Daily Advocate of Greenville, OH - Desktop Publishing,

also 4/9/06-7/29/06 Composing Manager - Managing the Composing Department,

designing & scheduling ads using Page Maker, Quark, Illustrator, Word, &

Photoshop, training of employees, in-house technical support, email

corresponding, & proofs. Salary $9.00 Hourly

*Please see cover page for references.

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