Nancy Chockley

*** ******* *****

Brunswick, Georgia 31523

Home 912-***-**** Cell 954-***-****

QUALIFICATIONS

Over 20 years experience in Customer Service.

Experience in Management and Retail Sales

Excellent working relations with colleagues and clients.

Extensive cash handling experience.

RELEVANT EXPERIENCE AND ACCOMPLISHMENTS

Performed all human resource and payroll responsibilities.

Processed and revised shipments from embroider companies and suppliers.

Reconciliation of daily Z reports for 2 stores and deposits.

Handled invoicing errors to customer accounts, resolved to complete customer satisfaction.

Prepared account and invoice adjustments to correct company errors.

Interviewed, trained and scheduled new employees.

Supervised sales associates’ direct contact with customers, to assure customer’s buying experience.

Purchasing product from uniform and supply vendors.

Presented product exhibitions at schools to enhance customer buying experience.

Revised customer accounts to correct any erroneous services or programs.

Resolved customer concerns in order to maintain customer relationships.

EMPLOYMENT HISTORY

Manager BleachBright 2008 - 2009

General Manager In Unison School Apparel 2001 - 2008

Operations Manager Bears Etc. 1992 - 2001

Business Owner Bears Etc. of Broward 1993 – 1999

Office Assistant Associated Benefit Consultants 1991 – 1992

Executive Sales Manager Tupperware Home Parties 1985 – 1991

Senior Secretary DeLeuw Cather & Company 1979 – 1981

Theatre Manager Neighborhood Theatres 1975 – 1979

EDUCATION

Washington- Lee High School

Sheridan Vocational

Georgia Work Ready Certificate Gold #XC21KH7VGD97

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